We conducted a poll a while back to see which topics our participants were interested in. One of the topics that came out on top was Content Marketing SEO, so we made it the choice for this week.
Q1: How do content marketing and SEO work together? And why is it important to utilize both?
To kick off the chat, we asked everyone to share how content marketing and SEO go hand-in-hand and why both are important for content creators. Here are a few responses:
A1) They work hand-in-hand. If you spend a lot of time on one, but not the other, then your content suffers. If you rock both of them out, you will see ridiculous returns!#ContentWritingChatpic.twitter.com/wcYnBBVKjV
— Jason Schemmel – Podcaster. Speaker. #GSDChat?️ (@JasonSchemmel) December 12, 2017
Jason knows that if you spend more time on one or the other, your content is going to suffer. It’s important to implement both content marketing and SEO if you want to see major results online.
A1: They work together like peanut butter and jelly — they’re complimentary! You need both because they work together to improve each other.#ContentWritingChathttps://t.co/JuKtBudPeS
As Sarah said, they work together to improve each other.
A1: Content marketing & SEO are like PB & jelly! They complement each other. Good content isn’t worth as much if it isn’t well optimized for your audience to find it. #ContentWritingChatpic.twitter.com/EQy9UxDXRc
— Julia McCoy | Author. CEO. Content Educator (@JuliaEMcCoy) December 12, 2017
Julia said you can’t have high-ROI without a firm strategy and knowledge on how to use both.
A1: Content marketing and SEO work together by amplifying one another. You need great content and people seeing that content. SEO is a great way to get in front of people who are looking for a solution to their problems. #ContentWritingChat
You need great content and you need people to actually discover it. That’s why content marketing SEO is so crucial these days.
Q2: What are some tips to help you create content that truly resonates with your audience?
No matter what, it’s so important that your audience enjoys your content. To create content they’ll want to read and share, here’s what you need to know:
A2: Get to know your audience first. Find out what information they want to learn about. If you don’t know them, you can’t be helpful to them. #ContentWritingChatpic.twitter.com/CcHvaXVOae
As Lexie said, it’s important to get to know your audience first. They will guide you when it comes to creating content they enjoy.
A2: Create content with your audience in mind. Your audience is the boss so always pay attention to what they’re talking about and what makes them tick. Use this information and channel it into your content strategy. #contentwritingchat
Cheval knows that listening to your audience is so important if you want to create amazing content.
A2: Listen. You need to see what your audience responds to, what they comment on, what they talk about, what they email you about, etc. Then deliver on that consistently. #ContentWritingChat
Amanda also said listening is crucial. You can see what your audience responds to, what they comment on, what they talk about, and so much more. That can help guide the direction of your content.
A2: Your audience is your compass. They’ll point your content creation in the direction that it needs to go. Always pay attn. to their topics of interest and be willing to pivot your strategy to accommodate them. #contentwritingchat
When you pay attention to your audience, the answers will follow. Don’t be afraid to tweak your strategy to best suit them and their needs.
a2 Start with knowing your audience persona – then provide content that showcases your expertise, authority, trustworthiness & how you can help. #contentwritingchat
Debi knows it’s important to share content that showcases your expertise, authority, and trustworthiness.
A2: Pay attention to your Analytics: what’s grabbing their attention/converting them already? Expound upon those subjects and milk them for what they’re worth! Do more of what’s working.#ContentWritingChathttps://t.co/7lUGj80ka4
Sarah suggests looking at your analytics. You can see what is grabbing their attention and earning conversions. Do more of what’s working to maximize your results.
If you’re feeling stuck for ideas, ask them! Danielle suggested surveying your audience to see what appeals to them. After all, they’re the best source to ask.
A2: Answer questions people are actually asking about topics relevant to your business/product/service. https://t.co/6nmT8gvegf is a helpful tool for this! #ContentWritingChat
Make sure you’re answering questions people are asking. You want to deliver on an actual need that’s related to your business.
A2: Take a look at what your target audience is talking about – use platforms such as @Quora to find the most common questions in your niche, and tools like @BuzzSumo to understand what kind of content works better.#ContentWritingChatpic.twitter.com/y1a9ccYUal
What is your target audience already talking about? Andrea suggests using tools like Quora or BuzzSumo to see what their conversations are centered around. This will give you a great starting point for your next piece of content.
A2: Listen to your audience and check out industry trends. That way you know what’s current (industry trends) and how to solve your audience’s problems. #ContentWritingChathttps://t.co/9xiWBHF40N
Don’t forget to also check out industry trends. It can be very beneficial to talk about the hot topics of the moment.
A2) Use #Empathy! Put yourself in your audience’s shoes. What pain points do they have? What information do they wish they had? What problems can you solve?
Answer questions like those and watch your content soar!#ContentWritingChatpic.twitter.com/mptdxoLo3C
— Jason Schemmel – Podcaster. Speaker. #GSDChat?️ (@JasonSchemmel) December 12, 2017
Jason made a great point about putting yourself in your audience’s shoes. Figure out their pain points and what kind of information they’d like to have. Then, all you have to do is create it!
Q3: Does consistency matter to SEO when it comes to how often you post on your blog? If so, how often do you write new content?
Does it really matter how often you blog? Is there a magic number of posts you should be publishing each week? Check out this advice:
A3 Consistency is HUGE to SEO. If you go off schedule by a drastic amount, your rankings can and will drop (@hubspot did a study on this once). I always hit a goal of one long-form, comprehensive, SEO optimized piece / weekly. #ContentWritingChat
— Julia McCoy | Author. CEO. Content Educator (@JuliaEMcCoy) December 12, 2017
A3 On the flip side of consistency, NEVER published rushed or low quality.
Quality > consistency, but, remember you have to show up consistently to see results. Just be sure to never overcommit yourself. #ContentWritingChat
— Julia McCoy | Author. CEO. Content Educator (@JuliaEMcCoy) December 12, 2017
Julia knows that consistency is huge. You don’t want to drastically cut back on the amount of content you’re producing because your rankings can suffer as a result. However, you also shouldn’t publish somethings that’s rushed or low quality. You need both quality and consistency in order to succeed.
A3: Consistency doesn’t have nearly the effect that QUALITY does. You can blog every day but it probably won’t matter, vs spending a lot of time/effort/research on one post that’s stellar.#ContentWritingChathttps://t.co/pYDydCXPRy
Sarah also knows how important quality is. No one wants to read fluff content. They want something that’s truly going to provide value.
A3: Google likes unique content, so if you are continuing to update your blog on a regular basis you’re helping provide unique content, which can be helpful for SEO. BUT that content still needs to be quality. Quality > quantity always. #ContentWritingChat
Publishing regularly is great, but it’s only worthwhile if you’re publishing something that’s high-quality.
A3: I think consistency helps to a point. No one wants to follow a blogger or writer with a super inconsistent schedule. Define consistency on your own terms, though. Consistency could mean once a week, once a month, etc. #ContentWritingChat
As Amanda pointed out, no one really wants to follow a blogger who isn’t consistent. Create a schedule that’s actually manageable for you and stick with it. That way, your audience will always know when to expect a new post.
Q4: What is one SEO tip more people should know and implement in their content creation?
Is there an SEO tip you wish more people would use? Our chat participants shared some great advice! Check it out:
More people need to learn how to effective conduct keyword research for their content.
A4: If I can only pick one…I’d say to be sure to know how to tastefully use keywords in content. Keyword stuffing is still very much a problem. #ContentWritingChat
Lexie’s advice is to tastefully use keywords within your content. You don’t want to fill your posts with keywords in a way that’s unnatural. It’ll turn off your readers.
A4: Pick a keyword and literally use it for everything; in the URL of the post, in a image/tag, in the title, mention it multiple times in your content etc. #contentwritingchat
Once you have your chosen keyword, you need to sprinkle it in a few key places throughout your blog post. Use it in the URL, image alt tags, the post title, meta description, etc.
A4. Headlines are crucial. Make them interesting and use rich keywords. This also includes sub-headers – both show up in the search results. #SEO#ContentWritingChat
A great headline makes all the difference! Include your focus keyword and make sure it’s something that intrigues people enough to click.
A4: Every single time you write a new piece of content, LINK TO IT from somewhere else on your website. Internal links are a **huge** part of SEO.#ContentWritingChathttps://t.co/HERFtImp8l
Sarah said you need to link to your new content somewhere else on your site. Internal linking is a big deal for SEO!
A4: Alt text for images. When uploading images, give it a descriptive title so that viewers know what it is even when the image doesn’t load. Unclaimed images don’t help build credibility. #ContentWritingChat
Don’t forget to give your images a description by adding alt text. It helps to make your images searchable.
A4: Use an SEO plugin on your WordPress site and for all content: fill in your metadata title/headline (55 characters and spaces max) and descriptions (150 characters and spaces max) so they show up the way you want on search engine pages. #ContentWritingChathttps://t.co/7fkX0uBx73
You can also use an SEO plugin to help. Yoast is a great one for this if you’re on WordPress.
Q5: How has SEO changed over the years? Is there a tactic you used to use, but have ditched in recent times?
There are a number of old SEO tactics that are no longer acceptable to use. You’ll want to make sure you stay clear of them! Here are a few our chat participants have ditched:
A5: Whew. It’s changed SO much. Used to be you could rank a blank page! Or you could keyword stuff a page to rank it.
Ranking blank pages and keyword stuffing are things of the past in the world of content marketing SEO.
A5 SEO has evolved into something that is more optimization, and less FOCUS.
The focus should be on your reader, and the quality of your content, first.
Always perform up-to-date keyword research to find new opportunities – then, create your BEST content. #ContentWritingChat
— Julia McCoy | Author. CEO. Content Educator (@JuliaEMcCoy) December 12, 2017
Julia said the focus should be on your reader and the quality of your content.
a5 SEO has changed a lot – yet stayed the same. We used to KW stuff, we wrote content for engines not ppl, some tried cloaking or doorway pages. Not Allowed. Yes #SEO has evolved. #contentwritingchat
Keyword stuffing, doorway pages, and cloaking… These won’t fly anymore.
A5: One of the biggest changes is related to link building. Previously, getting links from any site was beneficial, but not anymore. Sites you get links from need to be quality. Quality > quantity goes for content and links. #ContentWritingChatpic.twitter.com/kWM1HUz3U4
Lexie said link building has changed in recent times. It’s important to get quality backlinks from reputable sites, as opposed to getting them from any old site.
A5: I’m still sticking to “standard” #SEO techniques (HTML, long-tail keywords, link building, etc.), but I think this new age, with more emphasis on visuals, video, voice search and virtual assistants will require new ways to optimize our websites#ContentWritingChatpic.twitter.com/kXr2bO8HLx
Make sure you’re always staying updated with the changes Google makes to their algorithm.
Q6: How do you know if your content is performing well? Are there certain metrics you like to track?
Once you’ve published a piece of content, it’s important to track how it’s performing. Metrics you’ll want to keep an eye on include:
A6: You have to consider your end goal. Is it sales, comments, email subscribers, ad clicks, or even simple page views? Once you know the end goal of your content you will better be able to see if a piece is doing well. #ContentWritingChat
What’s your end goal for your content? As Amanda knows, that’s what really matters because it’ll help you choose the right metrics to focus on. You might be looking for sales, comments, email subscribers, or something else.
A6: The easiest way is ask yourself a question “Is my audience responding to this piece?”. It is all about the audience. Write for the audience. If they are not engaging with the content, try something new! #contentwritingchat
Is your audience responding to the content? You want to know that what you’ve created is actually resonating with them.
A6: Is your content sustaining attention from the right audience? Return website visits, deeper site exploration, spike in traffic from a targeted ABM account. #ContentWritingChat
Are you attracting attention from the right audience? It’s not doing you any good if you’re attracting all the wrong people.
A6:
Avg. time on the page. Are they reading?
Click through rates. Are they navigating to other pages in your site?
Heat maps. Are they moving where you want them to?
Event clicks. Are they hitting the right buttons?
Social. Do they like, comment, and share? #ContentWritingChat
Average time on site, click-through rates, and heat maps are just a few things you may want to watch.
A6: Keep an eye on traffic to site and to the specific blog page, time on site, unique visitors to page. As of late, we’ve been taking a look at behavior flow charts to see how visitors move through our site. #ContentWritingChathttps://t.co/YVIV9ST2ov
Website traffic and email responses are just a couple metrics Devin likes to track.
A6. Monitor the metrics like bounce rate, shares, views, likes, comments, and find out which content works and which is not then analyze what went wrong then implement! #ContentWritingChat
Bounce rate, shares, comments, and more! These are all things any content creator may be on the lookout for.
A6 Time on site (low bounce rate). Chats opened and started (if you have a live chat). Sales inquiries. Conversions. Make that $.
If you’re not sparking ROI conversations, analyze your content and your industry/your reader with a fresh perspective. #ContentWritingChat
— Julia McCoy | Author. CEO. Content Educator (@JuliaEMcCoy) December 12, 2017
Julia suggests tracking things like time on site, chats started for those running live chats, sales inquiries, and conversions.
Q7: Do you have any tools you rely on to create amazing, search engine-optimize content?
There are plenty of tools you can use to help with content marketing SEO. Which ones are the favorites among our chat participants? Check out these suggestions:
A few of Carla’s favorites include Content Marketing Institute and Medium.
A8: Searching hashtags on social media sites is a great way to see other professionals advice and ideas about content marketing & SEO. #ContentWritingChat
Twitter chats, blogs, and Google searches are all great, but sometimes it helps to just have a conversation with people in your industry.
Join us for the next #ContentWritingChat! The fun happens every Tuesday at 10 AM Central Time over on Twitter! You can follow @ExpWriters and @writingchat for all the latest.
In this week’s #ContentWritingChat, we covered a topic we’ve never truly discussed before: sensitivity in content creation.
Although it’s something we’ve never talked about extensively during our busy hour on Twitter, it’s an important topic for any brand. We covered what’s okay to discuss online and how you can find your voice when talking about sensitive topics.
Let’s dive into the recap!
Sensitivity in Content Creation: Deciding What You Can Discuss & How to Find Your Voice with Jenn Renoe
Our guest host for this week’s chat was Jenn Renoe. She’s been a regular participant during #ContentWritingChat, so having her step into the guest hosting role was a real treat. Jenn is a public speaker, as well as the host of the Our Fractured Minds podcast about mental illness.
Q1: What makes a topic a sensitive one to talk about?
To kick off the chat, we asked everyone to share what they felt a “sensitive topic” was. Here are a few responses we received:
A1) These days, it can seem like every topic is a sensitive one. Still, to me, there are topics that seem to generate more polarized discussion than others.
As Jenn said, many topics have become sensitive ones to discuss these days. However, some common subjects include politics, religion, sexuality, disasters, and mental health.
A1. The old rule about the dinner table applies here: no politics or religion. #ContentWritingChat
Gene knows two topics that can stir up controversy are politics and religion.
A1 We write hundreds of pages a week at @ExpWriters…and generally stay away from stating / taking sides in politics and religion. Most people won’t agree with this one, but I avoid swearing/cursing, too. #ContentWritingChat
— Julia McCoy | ?? My new book is LIVE! (@JuliaEMcCoy) December 5, 2017
As Julia said, we generally steer clear of sensitive topics here at Express Writers. She avoids taking sides in politics and religion. Another thing she avoids in her content? Cursing.
A1) Realistically, any topic could be sensitive. But essentially, a topic is a sensitive subject when there’s real potential to offend another. Which, sadly, happens far too easily nowadays. #ContentWritingChatpic.twitter.com/CFJcQ3UfGM
— Jason Schemmel – Podcaster. Speaker. #GSDChat (@JasonSchemmel) December 5, 2017
Jason said a topic is sensitive when there’s real potential to offend another person. If you spend any time online these days, you know that happens quite often now.
A1 Any polarizing or potentially controversial topic can be sensitive, particularly when the content runs the risk of offending a group of people. #contentwritingchat
Even if you think a topic might be safe to discuss, there are others who might not think so. If you aren’t sure, you can always get a second opinion.
A1: The more you get personal, the more the chances of hurting someone’s feelings – family, relationships, beliefs… very touchy issues.#ContentWritingChatpic.twitter.com/rA3zFB0j8W
Andrea said the more personal you get, the greater your chances are of hurting someone.
Q2: How do you decide if a sensitive topic is one you should have a voice on?
If there’s a sensitive topic you have an opinion on, should you really speak up about it? This advice will help you decide if it’s wise:
A2) The real question when it comes to whether or not you should comment on a sensitive issue is do you have a story worth sharing? Don’t fuel a narrative unless you have a unique perspective that benefits your readers. #ContentWritingChat. pic.twitter.com/9KouSpUaXj
Do you have a story worth sharing? That’s what Jenn feels you should think about when deciding to cover a sensitive topic. Her advice is not to fuel a narrative unless you have a unique perspective on it.
A2: Is it relevant/meaningful/helpful to your brand/business/customers? Then yes!
Sarah said you should ask yourself if the topic is relevant, meaningful, or helpful to your brand or customers. If that answer is yes, then you’re good to go.
A2) I think if the topic is relevant to your biz, it MIGHT be appropriate (even wise) to write about. If not, better safe than sorry and steer clear #ContentWritingChat
Is your audience affected by the topic? Can your brand hep the topic or will it only hinder progress? Does the topic align with your brand’s values? These are all great things to consider that Anne shared with us.
A2: If it stirs your soul and you can’t stop thinking about it…you should have a voice on a sensitive topic. #ContentWritingChat
If it stirs your soul, you’re going to be more inclined to step up to the plate and talk about a particular topic. That’s often a good sign that you have something important to say.
A2: I have to go back to my values. Not everyone loves talking about politics, but if something is happening in the political world and I want to stand up for it or call it out, I will. #ContentWritingChat
Another thing you may wan to consider is whether or not discussing a topic is going to call damage for your brand. When it comes to sensitivity in content creation, this likelihood is pretty high.
A2: Have a heart when creating content. Consider all sides and how to approach topics in a respectful manner or just don’t comment at all. #ContentWritingChat
When you do decide to write about sensitive topics, Jessica says you should have a heart. Consider all sides of an argument and approach it in a respectful manner.
Q3: How do you find your voice when it comes to speaking about sensitive topics?
If you’re planning to move forward with talking about a sensitive topic, you may be wondering how to find your voice. Fortunately, our chat participants had some great tips for you!
A3) Your voice should come naturally, because the issue of discussion should be one that matters to you or your company. Does your company subscribe to cause marketing? Is it a part of your company manifesto? If not, it may not be a topic worth touching on. #ContentWritingChatpic.twitter.com/BeqdoNwkCn
Jenn feels your voice should come naturally. If it feels forced, then that’s a good sign that it might not be the best thing for you to discuss.
A3: Before you start writing the content, really think of what the main point you want to get across is. If you don’t have a point you feel strongly or passionate about, you might want to reevaluate writing the content. #ContentWritingChat
Lexie’s advice is to think about the main point you want to get across. If you don’t have a point to make or you aren’t passionate about the discussion at hand, she said you may want to reevaluate the decision to write about it.
A3 Before speaking about sensitive topics be sure your facts are correct and that you come from the moral high ground to not unnecessarily add fuel to the fire. #ContentWritingChat
— Jim Katzaman $ #LifeInsurance $ Worker #Benefits (@JKatzaman) December 5, 2017
Always make sure you have your facts straight before speaking up. Otherwise, you can wind up causing way more drama than you intended.
A3. #ContentWritingChat Write from the heart. If you don’t have a personal stake, find someone in the business (or a customer) who does and invite their thoughts and opinions.
Always write from the heart. Jay suggests finding people who have a personal stake in a topic to share their stories.
A5: I think it’s important to be authentic and transparent. As a blogger I try to relate to my readers instead of speaking on subjects in a way that may be offensive. #ContentWritingChatpic.twitter.com/tTJPPwLwli
Always be authentic and transparent with your audience, no matter what you’re writing about.
A3: When dealing with sensitive topics, always be careful – recognize the many sides in the discussion, don’t name-call, don’t fuel controversies just to get more views, etc.#ContentWritingChatpic.twitter.com/rdajLEJ3Ua
Make sure you’re being careful when discussing sensitive topics. Andrea’s advice is to recognize the many sides in a discussion, avoid name calling, and don’t fuel controversies just to get more views.
A3 It really helps to have a second eye on a controversial piece, before you publish it. Time and time again, my editors @ExpWriters have helped me refine mine.
? Don’t be inauthentic or less bold. Rule of thumb: clarity and kindness in what you say. #ContentWritingChat
— Julia McCoy | ?? My new book is LIVE! (@JuliaEMcCoy) December 5, 2017
Julia feels it’s best to get a second opinion on a potentially controversial piece before publishing it. It’s always helpful to get feedback from an outside source.
A3: You reread, edit, and revise. Get multiple eyes on the piece. What may not come off as sensitive to you may strike a chord with someone else. If possible, have someone in the intended or affected audience read your drafts. #ContentWritingChat
Anne also agrees with getting someone else to look over your work. You never know how another person may perceive your work and the editing phase is perfect for getting feedback.
Q4: What kinds of things should you talk about when discussing topics as these?
When dealing with sensitivity in content creation, what should you actually be discussing? Here’s what you need to know:
A4) There are lots of things you can talk about, but there’s one thing you should never talk about. Your product. Sensitive topics aren’t times to sell. They’re times to lift up and be a part of your community.#ContentWritingChatpic.twitter.com/1Z1ADWyxgX
One thing you shouldn’t talk about? Your product. When discussing a sensitive topic, it’s not a good time to focus on selling. It’s only going to backfire on your brand.
A4: Before discussing anything, you need to read the crowd (your target audience). First, understand what they want to talk about and then use that information to determine your talking points. #ContentWritingChat
A great place to start is to understand what your audience wants to talk about. You can use that information to determine what you’ll discuss with them.
A4) If you can, offer insight that shows you’ve considered both sides to a topic. When you can communicate that you, at least, understand the other side while you make your claim…you come across much less preachy and more intelligent.#ContentWritingChatpic.twitter.com/eyPcNhSbNK
— Jason Schemmel – Podcaster. Speaker. #GSDChat (@JasonSchemmel) December 5, 2017
Jason’s suggestion is to offer insight that shows you considered both sides to a topic.
A4 Most importantly, why you or your brand feels it’s important for your audience to know where you stand on the issue. How does it affect your mission, product, service, or industry? Why is it too important to ignore? #contentwritingchat
Why is it important for your audience to know where you stand on a particular subject? Why is it too important to ignore? These are crucial questions to ask yourself.
A4 Discussing sensitive topics, be sure to cite credible sources and mix in a good dose of genuine empathy. #ContentWritingChat
— Jim Katzaman $ #LifeInsurance $ Worker #Benefits (@JKatzaman) December 5, 2017
Jim’s advice is to always cite credible sources. That’s important in helping you back up your opinions.
A4:
—Draw inspiration from your own experiences, and tell relatable stories.
—Point to others who share your view or perspectives. Builds credibility.
—Cite legitimate sources. Proves you’re reliable and consistent in your homework.#ContentWritingChat
Ashley feels it’s best to outline a solution, instead of just focusing on the problem at hand.
Q5: How do you integrate current events related to these topics into your content strategy?
With so many brands wanting to talk about the events currently going on in the world, it can be tricky to implement into an overall content strategy. To help, our chat participants offered up some helpful advice:
A5) It can be hard to plan ahead, so make sure you find your voice ahead of time. That way, when something comes up that requires comment, you’re already half way there. Otherwise, if you’re hurrying, with no voice, you’re looking for trouble. #ContentWritingChatpic.twitter.com/xyWJ5731k4
Jenn feels you should find your voice ahead of time so you’re prepared for what’s to come.
A5: If you are going to do that, do it so it makes sense to the reader. I.e., is it helpful? Don’t just shove current events in to be trendy.#ContentWritingChathttps://t.co/yGJUOdN3M3
Sarah said you should make sure any current events you discuss are relevant to your reader. If it’s not helping them in some way, it’s probably better to pass.
A5) *ONLY* do it if it makes sense to your brand. If you don’t know if it does or not, then don’t even mention it.
It’s better to err on the side of caution by not getting involved, especially when dealing with a sensitive subject/event.#ContentWritingChat
— Jason Schemmel – Podcaster. Speaker. #GSDChat (@JasonSchemmel) December 5, 2017
The rule of thumb here is to stick with what makes sense for your brand.
Carla will discuss current events if there’s a teachable lesson she can share with her audience.
A5: First, it’s important to be willing to be flexible with your content calendar! Second, ask your self if the content will be beneficial to your audience. Don’t create content just for the sake of creating content. #ContentWritingChat
Don’t create content for the sake of creating content. Lexie’s advice is to make sure your content will be beneficial to your audience.
A5: If the current events are significant to your niche, they should naturally integrate into your content strategy. If they don’t naturally integrate, maybe that’s a topic you don’t need to be discussing. #contentwritingchat
If current events are significant to your niche, Zachary feels it should naturally integrate into your content strategy. If it doesn’t fit with ease, you might want to pass.
A5. There’s a right way and a wrong way to do newsjacking. If it’s forced, it’s wrong. If it comes across naturally and us a good brand fit, you have a winner. #ContentWritingChat
You always want to make sure that discussing current events feels natural and comes off that way as well.
A5: You could touch on the principle of the topic (not on the nitty gritty back-and-forth of the actual current event) and offer your take and your professional experiences that relate to the topic. #ContentWritingChathttps://t.co/kV1BYkDxWg
Don’t be afraid to share your experiences that relate to a topic. It brings a personal connection to the conversation.
A5: We stay focused on the events that impact our customers. If the event matters to them it matters to us. Otherwise we stay towards trends and innovation in the field. #ContentWritingChat
Stay focused on the events that are impacting your customers. Those are the most important ones to discuss.
A5: Keep your content schedule flexible. Have a hard-working team that loves what they do. With proper motivation, you can still cover sensitive and relevant topics without becoming a flop. #ContentWritingChat
Don’t be afraid to keep your content schedule flexible. You can always move things around if an important topic comes up.
A5. The @patagonia ad mentioned earlier is a good example of this. It’s based on a current event, it’s a strong statement, and it represents a key part of the company’s identity & audience. #ContentWritingChat
Megan shared some other great advice to consider. Be careful about which organizations you align yourself with. Not all nonprofits are truly being helpful in times of need.
Q6: What channels are best for these kinds of conversations?
When it comes to sensitivity in content creation, are there specific channels that are ideal for discussing such topics? It really all depends on you and your audience, but here are some suggestions from the chat:
A6) Conversations are the key word of this question. You need to find a medium where you can have conversations with the community. The last thing you want to do is ignore your detractors. #ContentWritingChatpic.twitter.com/X45YSJq4un
Jenn said to find a medium where you can have conversations with your community. You don’t want to ignore anyone.
A6: Pick the channel where your audience is. If the sensitive topic is important to them, they will be willing to participate in the conversation. If they aren’t willing to participate, then the topic probably shouldn’t be shared. #ContentWritingChat
As Lexie said, your best bet is to pick the channel your audience is already on.
A6: The best channels are where you already engage in conversations with your audience. They know your voice already and will support/engage/listen when you speak about a sensitive topic important to your brand. #ContentWritingChat
Jade said Twitter is one place you can start the conversation.
A6 Interested to hear what others would say, but I always think a blog / article is the best form. You can put time/thought into it pre-publishing. Livestreaming would be harder, since it’s realtime. #ContentWritingChat
— Julia McCoy | ?? My new book is LIVE! (@JuliaEMcCoy) December 5, 2017
For Julia, she prefers blog format because you can put time and thought into it before it goes live.
A6: Official blog or website. If you’re going to make a strong statement, don’t use a flimsy stage to make it on. Go strong or go home. #ContentWritingChatpic.twitter.com/LOFD3FeWmS
On the flip side, Gene recommends keeping the conversation private if you want to avoid dealing with internet trolls.
A6: No matter what channels you have the conversations on, you should be willing to have them in public. Don’t tackle a sensitive subject if you’re not willing to deal with potential backlash. #ContentWritingChat
If you aren’t willing to have these conversations on public forums, don’t do it. You have to be prepared for any potential backlash that may come your way.
Q7: What happens if you receive push back from others on your stance?
When speaking up about sensitive topics, you’re most likely going to receive some sort of push back from those who disagree with you. How do you handle it? Check out this great advice:
A7) Address it. Even if you disagree, it’s important to listen to other voices. Just keep in mind, there is a different between dissenting opinions and harmful opinions. You can usually identify those spouting harmful ones pretty easily. #ContentWritingChatpic.twitter.com/PNi1na8BzK
If you receive push back, address it. Even if you disagree with someone, it’s still worthwhile to hear their opinions.
A7) Echoing what @renoe said. Address it & acknowledge it. Ignoring it may spark more push back and backlash from the masses if you choose to “toot your own horn” while not responding to the others.#ContentWritingChatpic.twitter.com/IHBJwQESvO
— Jason Schemmel – Podcaster. Speaker. #GSDChat (@JasonSchemmel) December 5, 2017
As Jason said, ignoring it may cause more problems in the long run.
Acknowledge the views that others have, back up your own opinions, and keep it civil. There’s no reason to engage in a nasty argument.
A7 You can’t take anything personally and you must respect other peoples opinion. If you can’t do this, you shouldn’t be hosting a chat #contentwritingchathttps://t.co/6j2SdtdUEM
For Cheval, he doesn’t let push back get to him. He just moves on, recognizing that those who disagree might not necessarily be his people.
A7: Keep your cool and don’t take it personally. Own what you wrote but be open to ideas that challenge yours in a respectful way. Ignore the trolls. #ContentWritingChatpic.twitter.com/4r0LicniTx
Stay on message and stick to the bigger picture at hand.
A7: I would stand by my stance. Push back sucks, but I think that not sticking up for something I am really passionate about would suck more. #ContentWritingChat
— Jim Katzaman $ #LifeInsurance $ Worker #Benefits (@JKatzaman) December 5, 2017
One brand you might not want to look to is Pepsi after sparking controversy themselves.
A8. Honestly, I’m disappointed by some waffling I’ve seen from brands who dared to take a strong stance and couldn’t handle the heat. #ContentWritingChat
If you’re going to take a strong stance on a sensitive topic, make sure you can handle the heat.
Join us for the next #ContentWritingChat! It takes place on Twitter every Tuesday from 10-11 AM Central Time. Just be sure to follow @ExpWriters and @writingchat!
There’s no denying that it takes time to truly build a brand that will stand out from the crowd, especially if you’re in a saturated niche.
Fortunately, our latest #ContentWritingChat has some tips that are going to help your brand shine. And this is advice you’ll want to implement in the coming year!
Whether you’re building your own personal brand or you are part of another company’s brand, these tips will still be beneficial for you. So, if you want to learn how to build a brand that people truly love, keep reading for this week’s recap!
#ContentWritingChat Recap: How to Build a Brand That Will Stand Out in 2018 with Rochelle Moulton
Our guest host this week was Rochelle Moulton. She’s an entrepreneur and a personal brand strategist. She joined us for Tuesday’s #ContentWritingChat to share her advice on branding and it’s definitely worth a read! Let’s dive in!
Q1: What does it mean to have a personal brand or a brand for your business? Have you built one?
To kick off the chat, we asked everyone to share what it means to have a brand. We also wanted to know if they’ve worked to build a brand themselves! Here’s what a few of our chat participants had to say:
A1a Having a personal brand is consistently presenting yourself/your ideas so your sweet-spot audience knows you. #contentwritingchat
Rochelle said that having a personal brand is consistently presenting yourself and your ideas so your “sweet spot” audience knows you. Your brand also needs to be authentic. If it’s not, people are going to see right through you.
A1: A brand is an identity for the company or person. It shows what is important to the company. It is crucial to be consistent with the identity you are showing. #ContentWritingChat
Lexie knows a brand is essentially the identity of the person or company that it represents. She feels your brand shows what’s important and that consistency is key.
Sarah said that having a personal brand showcases what your business is and how you’re able to help your customers.
A1 Personal brand = creating a transparent, genuine, and honest public identity attached to ROI (courses, consulting, services, etc) that people relate to and want to invest in. #ContentWritingChat
— Julia McCoy | ? New book out Nov 30! (@JuliaEMcCoy) November 28, 2017
When building a personal brand, you need to be transparent, genuine, and honest. Julia said that people will need to be able to relate to your brand and should want to invest in it. That’s all part of helping you attract the right people.
A1. It’s your personality, vision, mission. It’s what you do, why you do it, and how you do it. It’s what people know and understand about you. It’s what people say when you leave the room. #contentwritingchat
As Brittany said, your brand is your personality, your vision, and your mission. It’s all about what you do, why you do it, and how you do it. She knows that your brand helps people get to know and understand you.
A1. “Building your #brand is a crucial part of developing your business. It’s the foundation of giving your organization a voice, identity, value, and awareness among consumers.” via @HubSpothttps://t.co/Z4S2lWRYyj#ContentWritingChat
As Rochelle said, it’s important to have clarity on who your ideal audience is. You need to know who you want to reach in order to create the content that will resonate with them. She also said that having a compelling point of view will help you stand out from others.
A2 Consistency is highly underrated—it’s actually the single most important factor in building trust in your brand #contentwritingchat
And don’t forget that consistency is essential as well! It’s going to help you establish your brand and build trust with your audience.
A2: A unique message…Something that sets you apart from others in your niche. When you define your message, you have to make sure that it’s one that can grow with you. #contentwritingchat
A unique message is going to help differentiate you from the others in your niche.
A2
Know:
WHO you are
WHAT is your unique “offering” & differs your from others
HOW can you serve your audience
WHAT are ways to educate, entertain of be helpful#ContentWritingChathttps://t.co/1fH7LuPGmQ
Zala said you need to figure out who you are, what your unique offering is, how you can serve your audience, and ways you can educate, entertain, and help the right people.
A2. You need to know your why in creating a brand for your business #contentwritingchat
Besides knowing your why and the mission behind your brand, you also need to know who you’re trying to reach. Without a clear idea of who your target audience is, how can you expect to reach them?
A2)
Know your WHY (you need to understand what drives you & why)
Be CONSISTENT (show you’re active, engaged, & dedicated)
Be GENUINE (don’t be someone you’re not)
Be AUTHENTIC (see above)#ContentWritingChatpic.twitter.com/zq7Eqj6c0c
Don’t forget you need a unique voice, a valuable message, strong motivation, and the ability and willingness to share a well-crafted story.
A2: Analyze your competitors and see where they lack and where you may be able to pull your ranks. Also ensure you include various forms of media in your strategy! #contentwritingchat
Tamara shared a great tip about analyzing your competitors. You can learn a lot from the areas they may be lacking in. You can use this as your opportunity to step up to the plate.
Q3: How important is content creation when you build a brand? How can it help your brand stand out?
What role does content play when you’re building a brand online? Does it really make a difference? (That answer would be ABSOLUTELY!) These are some reasons why the content you produce is essential for your brand:
A3 Content creation drives all, especially for the personal brands of experts—i.e. wisdom brands. #contentwritingchat
Rochelle knows that both content creation and content curation are essential when it comes to building your brand.
A3. #Content creation can build trust and loyalty, increasing #audience engagement. It also allows a #brand to share their message in a more creative way. #ContentWritingChat
The content you publish online can build trust and loyalty, while also boosting engagement with your audience.
A3: Content creation is vital to a brand. It helps you connect with your audience. What is a brand without people who believe in it? It also helps show your authority as an expert which can lead to more followers. #ContentWritingChat
As Lexie said, content can also help you connect with your audience. She knows a brand is nothing if there aren’t people who believe in it.
A3) Content creation can be very important because it shows your views, stance, and opinions on things. These are the things that will resonate and emotionally connect with your audience…which leads to a growing audience! #ContentWritingChatpic.twitter.com/dj9Obncdf0
Jason said the content you crate shows your views and opinions on things. This can help you connect with your audience on a deeper level, which can also attract new people to your brand.
A3: Content creation is extremely important – it speaks directly to your customers, tells them who you are what you care about. One valuable piece of content can change every thing. (At least that’s what @garyvee tells me) #ContentWritingChatpic.twitter.com/EM2ftKnR4m
Content speaks directly to your customers. It tells them who you are and what you’re all about.
A3 IMO it’s the key to success. You must put yourself out there and be the brand. There is no benefit on doing what everyone else is. Put your thoughts out there and see what people think, you will engage more people #contentwritingchathttps://t.co/X89LXhCjk6
Don’t worry about what everyone else is doing with their content. As Jade said, put your thoughts out there and see what people think. Don’t be afraid to share your unique point of view, but make sure you’re also engaging with the responses you get.
A3 Content creation is EVERYTHING to building up your brand, esp at beginning.
I focused on long-form blogs & guest post content from day 1 for @ExpWriters and it is the #1 reason we grew to 5,000 clients from nothing. ?#ContentWritingChat
— Julia McCoy | ? New book out Nov 30! (@JuliaEMcCoy) November 28, 2017
Even Julia knows the benefits of content creation! It’s been her top priority when growing Express Writers.
Q4: How do you include your personality or a company’s personality in the content you create online?
If you want to build a brand that stands out, one of the key aspects to consider is personality. Your personality is what will attract and resonate with your target audience. But how do you express that through the content you share? Check out these tips:
Rochelle knows that adding personality can be a scary thing, but she encourages people to experiment. Take cues from what others are doing and try seeing what works for you.
A4. Your language, voice, and tone should be consistent to your brand and reflected in all the content you create. #contentwritingchat
Language, voice, and tone need to be consistent with your brand and should be reflected in your content. Always keep that in mind when you’re creating. Kristen also suggests thinking of three words to describe your brand. Those words can help guide you when writing content, designing graphics, and more.
A4. You basically speak from the heart and follow your conviction. It takes time to develop that voice #contentwritingchat
Cheval’s advice is to speak from you heart. As he said, it takes time to develop your voice, so don’t rush it.
A4 When you are single person army, maintaining voice across #social channel is very easy, but you need to have proper guidelines to guide a team to maintain your Tone & voice.#ContentWritingChathttps://t.co/m9YPBL9M4O
It helps to have guidelines for branding if you have a team working alongside you. As Varun said, those guidelines can help your teammates maintain tone and voice when creating content.
A4 Personality is what your brand is all about. If you don’t put yourself out there why are you marketing? You must be yourself and be authentic or you will just blend in #contentwritingchathttps://t.co/NfsGHiGWWM
A helpful piece of advice from Shelly: not everyone is going to like you. You need to focus on resonating with the right people, which are the ones in your target audience. It’s okay to repel the ones who aren’t the best fit for you.
A4: If you’re building a personal brand, BE YOURSELF. It’s so important to be genuine. If you don’t, people will see right through you. #ContentWritingChat
Zala had some kind words to share about the Express Writers team, which we couldn’t appreciate more! We like to make sure our team is visible and an active part of our brand.
Q5: How can brands use storytelling in 2018 to ensure they stand out from the crowd?
Storytelling has become a crucial element in helping brands connect with their target audience. If you’re wondering how you can better use storytelling in 2018, take a look at this advice:
A5 I like to identify the kinds of stories to source/write and then mix ‘em up such as… #contentwritingchat
Rochelle suggests writing how-to content, sharing mistakes or light bulb moments, talking about client experiences, and more. These are all great ideas to implement.
A5: Paint a picture of how you and the audience work together to fulfill their needs (professional services oriented). People want to read how you can help them benefit; not about how awesome you are.#ContentWritingChathttps://t.co/pEPYHeVXtj
Sarah suggests showing others how you and your audience work together to fulfill their needs. They want to know how you and your offering will benefit them.
A5: The most effective stories are based on how you helped a client address a challenge that others are facing, or will face. #contentwritingchat
To showcase the benefits you can provide to your target audience, sharing client success stories is a great way to get started.
A5
By immersing & living your story. Be honest & authentic as you go. Talk about your success as well as failures. Really study the triggers & topics that attract / interest your audience > hyper-tailoring it to them. #ContentWritingChathttps://t.co/GcdXqne44E
Immerse yourself in your brand and live your story. As Zala said, it’s important to take about your successes and your failures. That’s relatable and it’s what draws people into your story.
Andrea knows that video marketing is where it’s at. If you aren’t already using video to tell your story, 2018 is the time to do it.
A5: A well-crafted brand story gives you a foundation for every piece of marketing and sales. Consistency helps brands stand out. So does a great story. So craft, refine, edit, redo. You won’t get it just right the first time. #ContentWritingChat
Brian said that a well-crafted story gives you a foundation for all your marketing and sales content. You want to be consistent to stand out and become easily recognizable by your audience. He also pointed out that you might not get things right the first time, so don’t be afraid to make tweaks.
Q6: How can you tell if your brand is resonating with the right audience? Are there metrics you can track?
Once you’ve started building your brand, you obviously need to make sure it’s attracting and speaking to the right people. How do you do this? Here are some handy tips to help you find out:
A6 Resonance can be small—like anecdotal experiences—or big. As in social media love. #contentwritingchat
There are a variety of metrics you may want to track. Rochelle suggests looking at social media engagement stats, new client stats, etc.
A6: Is your brand resonating with your target audience? Pay attention to who is engaging with your content and what they have to say to see what’s working and what’s not. #ContentWritingChat
Ask yourself who is engaging with your content and what they have to say about it. This will help you determine if your content is working or not.
A6: Absolutely! First and foremost: conversions. Work backwards from there, measure supporting KPI to find out where they’re coming from, where they’re falling out of the funnel, etc. And TEST!#ContentWritingChathttps://t.co/WHY924bBMR
A6: Conversions, which can be a multitude of things, not just sales. We also like to look at time on site, social shares, links to content, etc. #ContentWritingChat
Both Sarah and Lexie know that conversions are key. It’s important to keep your end goal in mind and create the content that’s going to help you get there. Plus, conversions can be a number of things, not just sales.
A6: Social engagements. Page views. Duration on a page.
Support tickets—hear what people think of your services/products. Great feedback comes from unhappy customers/readers. Respond with empathy and rectify. #ContentWritingChat.
You can look at social media engagement, page views, duration on page, and support tickets from customers.
A6: Are they sharing your posts? How much time are they spending on your site? Are they leaving comments? Are they signing up for your newsletters? Are they following you on social? #ContentWritingChat
Are people sharing your posts? How much time are they spending on your site? Are they leaving comments, and if so, what are they saying? These are just a few things you’ll want to ask yourself.
A6: Take a look at your subscribers. Do they represent your desired audience? #contentwritingchat
You can even look at your subscribers to see if they represent your target audience. If they do, you’re on the right path. If not, you have some work to do!
Q7: Your brand just isn’t working for you anymore. What should you do if you think it’s time to re-brand?
How do you handle a re-brand if you think it’s the right step for you? Check out this advice:
A7 But if you think of re-brand as “How can I better hone my niche/my message for my sweet-spot clients”—bingo! #contentwritingchat
Rochelle said to use this as an opportunity to better hone your niche and your message. You want to get clear on who you’re targeting and what you’re providing.
Before you dive head first into a re-brand, ask yourself what isn’t working for you. This will help you determine where you need to begin your work.
A7: Figure out why it isn’t working anymore. You can’t change anything without knowing the problem. Keep what is working and tweak what isn’t until you find you a new fit. #ContentWritingChat
As Lexie said, you can’t change anything without first knowing what the problem is. From there, you can make tweaks until you find what works for you.
A7: Review your strategy and find out what isn’t working and why. Figure out if it is better to enhance your weak spots or omit them from your social strategy. Always have your audience/client’s best interests in mind. #contentwritingchat
Tamara also suggests reviewing your strategy to see what’s not working and why. This is always the best place to start.
A7: Do your research. Ask your audience — what do you think/like to see? TEST. Don’t just assume what you like, others will like, too.#ContentWritingChathttps://t.co/vfGQWB5CQj
If you have a team working with you, get their help as well. Figure out who you are, who you serve, and why.
A7.
Rebrand?
Ask:
??Who are we?
??How have we evolved?
??What’s our new purpose?
??New message?
??New audience?
??What made prev. branding unsuccessful?
??What elements will transfer over?
??What’s the aim of rebranding?#ContentWritingChatpic.twitter.com/3hWKOzyNGV
Gaby shared some great questions you should ask yourself if you’re facing the possibility of a re-brand.
A7: I think a refresh is better than a full blown re-brand. You can keep your core the same and still show that you are keeping up with the times. Don’t just do so because of certain trends, it needs to be real and honest. #ContentWritingChat
Sometimes a refresh is all you need! Don’t immediately jump into a re-brand. Take time to figure out what’s really in your best interests.
A7: If you are no longer finding success, rather than knee-jerk reaction re-branding, ask questions. Why? What has changed? Often it won’t be your brand but a strategy that needs revising. #contentwritingchat
Zachary suggests figuring out why things are no longer working and what has changed. Sometimes a change in your strategy is all you really need.
A7 Be VERY careful with a rebrand. I considered getting a cooler name for my co. once – and was told by multiple biz coaches “don’t do it.” When you have a strong audience, rebranding gets tricky. #ContentWritingChat
— Julia McCoy | ? New book out Nov 30! (@JuliaEMcCoy) November 28, 2017
As Julia said, you want to be very careful about moving forward with a re-brand. It can get tricky and it’s a lot of work to take on.
Q8: Is there any final branding advice you’d like to share with us?
To close out the chat, we asked everyone to share a final piece of branding advice that we could all takeaway from this week’s chat. Here are some of the responses:
A8 Be genuine and focused on how you transform your audience. It’s the transformation they value most… #contentwritingchat
A8: If it ain’t broke, don’t fix it! That said, if it’s time for a facelift, don’t be afraid to venture into new waters — as long as you’ve done your research and know what’ll resonate with your audience.#ContentWritingChathttps://t.co/2x4jWXetuI
If it’s not broke, don’t fix it! Sarah said you shouldn’t be afraid to go for a facelift when it comes to your brand, but a full makeover isn’t always necessary.
A8. Make sure your brand emulates your core values and you are consistent in producing quality content on a daily basis #contentwritingchat
As Brittany mentioned, your brand is more than your logo. It’s your identity.
A7: Hold focus groups with your target market. Find out what is working for them and what is not. Be honest about your brand’s faults and actively seek out solutions. #contentwritingchat
Holding a focus group with your target audience is a great way to get feedback!
A8. Be consistent with your own style. Keep patience and never give up. More importantly, it’s all about building a relationship. So, be human. #ContentWritingChathttps://t.co/Cr01zuTUNi
Want to join the next #ContentWritingChat? You can hang out with us on Twitter every Tuesday at 10 AM Central Time! Just be sure to follow @ExpWriters and @writingchat for all the latest!
Our guest host this week was Andy Crestodina. Andy is a speaker, a content marketer, and the co-founder of Orbit Media. He shared some fantastic advice with us that’ll help you make the most of the content you’ve already published.
Q1: Why is it so important to keep you older content updated and fresh?
If you’re wondering why keeping your content updated is so important, it’s time to listen up! Check out these responses from the chat on why it’s a must for any content creator:
A1: Quality and efficiency! It takes less time to update something old than create something new. #contentwritingchat
As Andy said, it’s worth updating your old content for quality and efficiency. Instead of creating something new, you can easily improve upon what’s already there. Sometimes that older content of yours is still great and therefore worth being updated.
A1. What if a prospect happens to land on an old piece of content & it’s wildly outdated? The horror ? #contentwritingchat
Kristen knows that it would be pretty awful if a potential client stumbled upon an older piece of content that didn’t exactly give off the best impression. You risk sending them running far away from your website.
A1: You’ll never know whether someone is going to stumble upon an old post of yours – and in that case, you’ll want him/her to find still relevant info, right?
And as Andrea said, you never know when someone might find one of your older posts. You want to make sure it’s updated to your current standards.
A1) The topic could still be relevant, but the data used could be updated (or even included to compare to the old data) to show how, over time, things have shifted.#ContentWritingChatpic.twitter.com/wqVYGobJ10
Jason pointed out that sometimes the topic is still relevant, but the data could use some updating. You don’t want readers coming across a post that’s filled with outdated information.
A1: Things are always changing so in order to keep up with and stay ahead of the game, you have to continually refresh your content so that it stays relevant and shareable! #contentwritingchat
Giving your content a refresh is a great way to ensure it stays relevant and shareable!
A1 Updating older content is INSTRUMENTAL to gain more conversions & $$ from your possibly outdated but high-ranking posts. #ContentWritingChat
— Julia McCoy | ? New book out Nov 30! (@JuliaEMcCoy) November 21, 2017
Julia said updating your old content is actually a great way to boost conversions, especially if those posts are already ranking well in search results.
A1 / Links break. Trends change. Facts update. Meaning evolves. Lots of gold in old content if you take the time to rework and freshen up. #ContentWritingChat
As Mike pointed out, links can break, trends can change, and facts get outdated. These are all important things to look at improving in your older blog posts.
A1 Don’t let that old content go to waste! Especially anything that is still getting traffic. Update it with any recent changes to keep it relevant for readers. #ContentWritingChat
If it’s still getting traffic, Cristy knows it’s worth updating to keep it relevant for your readers.
A1: #Content may be old but that doesn’t mean it’s not getting traffic. (You’d be surprised!) Keeping those evergreen eyes engaged with periodic updates is so important! #contentwritingchat
Even if a piece of content is old, it could still be getting a lot of traffic. As Ashley mentioned, you might be surprised to see what gets the most traffic when looking through your analytics. It’s better to deliver those site visitors an amazing piece of content.
Q2: Which brands do an amazing job at updating their older content? Tag them and let them know!
Which brands can you learn from when it comes to keeping your archives fresh? Here are some great examples that are worth checking out:
Lisa Jenkins, Social Media Examiner, and Michele Linn all do a great job at keeping older content updated and fresh. Andy’s blogger survey even revealed 55% of bloggers update old content. Don’t you want to be part of that group?
A2 Love seeing how @CMIContent updates their older content. They recently had me rewrite one of mine. Boosts your entire content marketing campaign to rewrite/update. #ContentWritingChat
— Julia McCoy | ? New book out Nov 30! (@JuliaEMcCoy) November 21, 2017
Julia said Content Marketing Institute does a great job at updating old blog posts.
Kristen thinks Campaign Monitor does an impressive job when it comes to giving their blog posts and infographics new life on social media.
A2 Absolutely @buffer! I love how they keep on updating, adding and also creating new content from their own experience & feedback from the users / marketers! Kudos ? #ContentWritingChathttps://t.co/KdTQOcPer9
Zala said Buffer is another brand that’s doing a great job at keeping their content fresh.
Q3: Once you’ve chosen an older post to update, what steps can you take to freshen it up?
You have your blog post all picked out… Now it’s time to actually give it a makeover, but you need to know where to begin! Here’s how you can get started with updating your old content:
A3: The idea is to UPGRADE the content. Add detail, examples, images, contributor quotes, video and formatting. Polish it until it shines! #ContentWritingChat
He even shared some great statistics that show media and formatting are essential.
A3) Compile new data to show, poll users to show shift in industry (or audience) thinking, conduct A/B testing showing old vs. new way…show that your update is better and includes added value on top of the old version. #ContentWritingChatpic.twitter.com/lN8CwLFSka
Jason shared some great ideas such as compiling new data, polling users, conducting A/B tests, and more.
A3: My ideal content audit would include
– removing old or now-irrelevant info;
– put new, useful info;
– changing visuals (you might have found better tools in the meantime);
– adding multimedia (i.e. video – everybody talks about it, now)#ContentWritingChatpic.twitter.com/TyZfAmE0B5
These are all great tips from Andrea. Make sure you’ve gotten rid of old or irrelevant information, add useful information, update the visuals, and include additional multimedia.
A3 We go by these content quality KPIs to determine where old content is lacking, and focus on redoing a key area or two once we find something missing. (I.E. current logo missing on all graphics, outdated concepts, etc.) #ContentWritingChatpic.twitter.com/X9prpl177v
— Julia McCoy | ? New book out Nov 30! (@JuliaEMcCoy) November 21, 2017
Julia shared a pretty impressive list of things to do when updating your old content.
a3) Refresh your links. Link to more relevant content & new posts that you’ve written. Make sure sources are still good #contentwritingchat
Don’t forget to refresh your links as well. As Ryan pointed out, you can link to other relevant content on your site and others, which gives people more to read.
Older content needs to be aligned with your current branding and strategy.
A3 Links, any research/data that you’ve included, update publish date (IMO, only if you’ve made significant changes, but I’m sure people disagree with me), and add it to your social publishing calendar. #ContentWritingChat
Cristy recommends updating links, any research or data within the post, and the publish date. For any post that received a major update, you can always republish it as if it were brand new. You can include the original post date and the date it was updated for reference.
A3: First of all, check to see if it has a CTA. It hasn’t always been the content norm. If any of the content is outdated, be sure to update it with new stats, data, etc. #contentwritingchat
Lexie said to make sure your post has a call to action (CTA). You need to get people to take action after they’ve read your content.
Q4: What are some great ways to repurpose older content for maximum mileage?
Once you’ve begun updating your old content, you might also want to think about ways you can repurpose it. A blog post can easily be transformed into another format based on what works well for you and your audience. Here are some great ideas:
A4: If it worked well as a blog, try publishing it in a new format. Make a video on the topic. Turn it into an infographic or eBook. #ContentWritingChat
As Andy said, if your content worked well as a blog post, you can always publish it in a new format. Try turning it into a video, an infographic, or an ebook.
A4: Why not take a blog post and turn it into a video? It’s a great way to add a new element to the content and boost views on YouTube. #ContentWritingChat
If you shared tons of valuable information in your blog post, it could become a great infographic.
A4: Turn that #content into new media. Think how the article can turn into a video, slide deck, podcast, etc. If people are interested in the topic, the potential is endless. #contentwritingchat
Your blog post can easily become a video, a slideshow, or a podcast. It all depends what works best for you and your audience.
Q5: When you’ve finished updating your old content, how can you get more eyes on it? What promotion strategies do you use?
When you have a fresh piece of content, you obviously want tons of new people to check it out. How can you do this? Check out these promotional tactics for a boost in traffic:
A5: Put it into heavy social rotation…
Send it as a new email newsletter…
Link to it from other high traffic pages… #ContentWritingChat
Andy shared some helpful ideas for increasing views on your content. You can schedule it on social media, send it out as an email newsletter, link to it from the high traffic pages, add it to your homepage, link to it in your email signature, and pin it to your Twitter account.
A5: Treat it like new #content & use same #marketing strategies-social, email marketing, intranet, whatever works for your company.#ContentWritingChat
Danielle’s advice is to treat your updated content like new content. The same tactics you normally use for a brand new post can still be applied here.
A5: Share in relevant places. It’s tempting to share on every platform, but it’s important to know you have an audience there. Then give it some time and (shamelessly) share again. #ContentWritingChat.
Lexie said you shouldn’t be afraid of using paid social either. Boosting a post on Facebook can be very effective for getting more eyes on your content.
A5: Don’t underestimate the power of boosting posts on facebook and running ads on social media. If you don’t have a following this is great and if you do it brings even more eyes. #ContentWritingChatpic.twitter.com/rq5Sw2Ls4b
There’s no harm in running ads on content you’re really proud of!
A5: Answering questions & sharing resources directly with people (@Twitter chats, on @Quora, in forums) is a great way to promote, too — especially when working with smaller budgets. #ContentWritingChat
Brent’s advice is to answer questions and share your content with people. You can do so through Twitter chats, on Quora, and many other ways.
Q6: How do you measure the success of older content that you’ve updated? Which metrics are important to track?
After your updated content is live, you’ll want to keep an eye on some key metrics to see how it’s performing. Here’s what you should pay attention to:
All the usual metrics apply: traffic, engagement, links, sharing, rankings. But the fun part is measuring the before and after. Here’s what it might look like…#ContentWritingChatpic.twitter.com/p11dgtwtLc
Traffic, engagement, links, sharing, and rankings are all important things to look at for Andy.
A6: Track time on site/page, a visit doesn’t always mean the content was read. If you’ve added a CTA to the content, be sure you’re tracking it. #ContentWritingChat
Lexie suggests tracking time on site/page. She also said to include a CTA to tell people what that next step is.
A6) If the view/open rate, page view duration, and conversion rate increase…I’d say you have a successfully updated, valuable piece of content.#ContentWritingChatpic.twitter.com/O4Y6QRlJH7
For Jason, he pays attention to view/open rate, page view duration, and how conversion rates have increased. These are all important things to track!
A6 We look for conversion metrics: amount of new chats opened from a blog, lead inquiries, and followup conversions/purchases. #ContentWritingChat
— Julia McCoy | ? New book out Nov 30! (@JuliaEMcCoy) November 21, 2017
Julia is all about those conversions. For the team here at Express Writers, it’s a good sign when potential clients start a new chat with our customer service from a blog post.
Gaby said to measure engagement, traffic, shares, links, bounce rate, and feedback. You can compare those stats to how the post was performing before the update to see how much you’ve improved.
Q7: Do you use any tools to help you update and repurpose older content? Share them!
When updating your old content, there are plenty of tools out there that can help you get the job done. Check out these suggestions from the chat:
A7: #Analytics is one of the best tools…
1) Find every phrase that every page ranks for using Google Analytics
2) Update articles that rank low on page 1 or high on page 2!
Danielle agrees because Google Analytics is a go-to for her as well. It’ll show you which posts are worth updating because you can easily see how they’re ranking.
A7: @BuzzSumo can help you see what people is talking about in your industry, so you can understand what’s worth repurposing and what’s not.
— Julia McCoy | ? New book out Nov 30! (@JuliaEMcCoy) November 21, 2017
Google Analytics and SEMrush are must-have tools for Julia.
A7) @canva@AdobeSpark are great tools to use. Especially if you need a quick template to work with, or even get an idea from then create something based off that. #ContentWritingChat
Canva and Adobe Spark are both great tools to check out.
Q8: How do you choose which piece of content to update? Are there any qualifications?
Now that you have all these tips to go forward with, you might be wondering which posts are worth updating. To find out, you’ll want to keep this advice in mind:
A8: Update any post with an evergreen topic but out-of-date info. #ContentWritingChat
If your blog post is written on an evergreen topic, but has some outdated information, then it’s worth updating.
A8 Yes! I look for pieces that are already getting views, traffic, and rankings. That way, I know time spent in updating it will really be worth the trouble. #ContentWritingChat
— Julia McCoy | ? New book out Nov 30! (@JuliaEMcCoy) November 21, 2017
Julia said to look for content that’s already getting views, traffic, and rankings. She said this is an indicator that it’ll be worthwhile to update.
A8: Find content that your audience originally connected with and then improve it. Should statistics be updated? Can you expand more on parts of the content? #ContentWritingChat
Lexie’s advice is to find content that your audience connected with previously and improve it. If the content resonated before, there’s a good chance it’ll resonate again.
A8 Which piece or portion sparked most interest or conversation Find that & expand on it? #ContentWritingChat
Chelsea chooses to update content that’s relevant to current trending topics or new projects that she’s working on.
A8. Content that originally did well, content that has become relevant again (but needs some tweaks), content that could be expanded #ContentWritingChat
If a piece of content did well before or has once again become relevant, it’s worth improving it with an update.
A8. Check the engagement on every content such as bounce rate, shares, views, etc then find and Analyze how you can do better. #ContentWritingChathttps://t.co/um9goT4MGc
Sabjan said to choose posts to update based on the engagement it received. You’ll want to keep an eye on bounce rate, shares, and views.
Ready to join in on the next #ContentWritingChat? We’re hanging out on Twitter every Tuesday at 10 AM Central! Make sure you follow @ExpWriters and @writingchat for all the latest!
Did you catch our latest #ContentWritingChat? We had our monthly community chat, which is when we skip having a guest host and allow our audience to choose the chat topic. We ran a poll the week before and the winning topic was Content Marketing Strategy!
If you could use some help putting together an effective content marketing strategy for your brand, you’re in the right place. We’ve compiled some of the tweets from this week’s chat into a handy dandy recap!
In Tuesday’s community chat, there were some amazing tips shared by our participants. You’ll learn the basics of a great content marketing strategy, tools and resources to help, and how to measure your success. Keep reading to check out all the advice!
Q1: Why is it important to have a content marketing strategy for your brand?
To kick off the chat, we asked everyone to share why they feel it’s important to have a content marketing strategy in place. If you need a little convincing that it’s worth the investment, you’ll want to read through these tweets!
A1 A content marketing strategy is EVERYTHING to the success of your content. Strategize for success = succeed. No strategy = higher chances of content failure. #ContentWritingChatpic.twitter.com/3LOvG7NtnB
— Julia McCoy | ? New book out Nov 30! (@JuliaEMcCoy) November 14, 2017
As Julia said, a content marketing strategy is everything to the success of your content. When you have a strategy in place, you have a much better chance at succeeding in your work.
A1 Without a strategy in place, how can you hope to meet your goals and make good progress? Your content marketing strategy should be the foundations to your campaign’s success #contentwritingchat
If you don’t have a strategy in place, how you can expect to make progress and reach your goals? Iain knows that having a strategy is a must.
A1: For the same reason a compass is helpful when navigating the Pacific. You need guidance to stay on course and headed toward your goal(s). #ContentWritingChat
As Sarah said, you need a strategy for any kind of marketing you’re doing. This tells you what you’er aiming for so you can stay on the right path.
A1: Content strategy gives you measurable actions, cohesive messaging and makes sure you aren’t scrambling to throw together something for your community. #ContentWritingChat
Having a strategy gives you measurable actions, cohesive messaging, and ensures you aren’t scrambling to throw something together at the last minute.
A1: Having a plan allows you to produce better content and align your message across various channels. Plus, it puts your team on the same page. #ContentWritingChat
You can product much better content when you have everything planned out in advance. Plus, it’ll keep your entire team on the same page, which is very important.
A1: Content strategies are the driving force behind the channels that do the outreach. They are the how behind the what when it comes to marketing goals. #ContentWritingChat
Maureen said your content marketing strategy is the driving force behind the channels that do the outreach.
Q2: What are the essential elements of every successful content marketing strategy?
To get started with a strategy of your very own, you need to know where to begin. These are some essential elements you’ll want to have in place:
A2: Successful content strategies are bolstered by a deep understanding of the brand’s best customers and your understanding in the market. #ContentWritingChat
Sarah feels good research, resources, and tracking are essential. She also pointed out that you need to know who your audience is and how to reach them. Don’t forget to set deadlines, meet them, and monitor your efforts.
Knowing who your audience is, what kind of content you’re going to share, and what your goals are make up just a few of the essentials of a great strategy.
A2: Target audience. Desired outcome (e.g. conversions, engagement). Platform selection/prioritization. Pipeline & capacity building; how & when is content being produced, recycled, repurposed. #ContentWritingChat
Andrew also agrees that knowing your target audience is a must. He also mentioned that it’s important to know the desired outcome you hope to achieve, platforms you’re using, and more.
A2: A clearly defined objective and understanding of your key audience. But also, so often forgot, an ability to adapt and react. Marketing strategies aren’t definable but every changing & reactive. #ContentWritingChatpic.twitter.com/KKraAzSO4p
Mallorie said you need a defined objective and an understanding of your target audience. You also need to be able to adapt and make changes along the way if needed.
A2. The elements are listening to your audience and see what they are chatting about. #contentwritingchat
Measurable goals, your target audience, tactics to reach the right people, and metrics to track progress are all essential.
A2 Make sure you set SMART goals for your strategy. You need to make sure you can measure how well your efforts are doing so you can tweak & improve #contentwritingchat
Iain recommends setting SMART goals with your content marketing strategy.
Q3: What kind of goals might a brand set for their content marketing efforts? Which ones do you focus on?
Every brand is going to have different goals for their content marketing strategy. However, if you’re just getting started, you might wonder what kind of goals they often set out to reach. Here are some great tips from the chat:
As Sarah pointed out, the goals you set will depend on your business objectives. Either way, you need to make sure you’re tracking your progress.
A3)
– Conversions (if you’re not moving them along your funnel, what’s the point?)
– Click-throughs (see Conversions)
– Leads/Sales (gotta make that money!)
– Reach#ContentWritingChatpic.twitter.com/waadLQmhgG
Conversions are definitely a major goal you’ll want to track with your efforts. Jason also recommends tracking things like click-through rate, leads and sales, and how much reach you’re getting.
Proving valuable, relevant, and consistent content is always key. It’s the best way to build relationships and establish trust, as the Source Media team knows.
A3) Increased web traffic, community growth, more leads/sales. We focus mainly on brand awareness and lead generation. #contentwritingchat
You may want to track web traffic, community growth, and how many leads/sales you’re getting.
A3: Content marketing efforts will differ wildly situation by situation If you’re new to market, awareness is key and you want traffic & time on site. If you’re moving ppl thru the funnel, you want conversions. #ContentWritingChat
Maureen also knows that your goals are going to be different from what everyone else is doing. However, if you’re new, she said you may want to track awareness by viewing traffic to your site and how long they’re spending on your page. If you’re moving people through your funnel, conversions are key.
A3: Different types of content are going to have different goals. A few common goals: increase in website traffic or sales; more shares on social, etc. #ContentWritingChat
Lexie said different types of content are going to have different goals. She said you may want to track website traffic, sales, or social shares.
A3. Web traffic/Leads and Community Growth. Focus on how your target audience is responding to your content and adjust accordingly. #ContentWritingChathttps://t.co/gJD5NW8Yd9
Web traffic, leads, and community growth are all common metrics to track within your business. As Rebecca said, you want to make sure you see how your audience responds to your content. Make adjustments as needed.
A3 it all depends on The Who’s who of a brand. Someone may want to see shares, clicks, sales, etc. that’s why it’s important to set that goal early on so you know what’s considered a successful campaign #ContentWritingChatpic.twitter.com/pb7BHsPSkU
Tony knows goals are going to differ for everyone. Whether you want to see shares, clicks, sales, or something else… You need to focus on what’s right for you.
Q4: Describe your process for building your own strategy. How do you get started?
Ready to craft your strategy? We asked everyone in the chat to share the initial steps in their strategy-building process! Here are some of the answers we received:
A4 Brainstorm first! I love using paper or a whiteboard to think of ideas. Then put it all on a spreadsheet. I’ve used Asana too in the past to organize the content calendar. #ContentWritingChat
Cristy’s advice is to brainstorm. She’ll use paper or a whiteboard to jot down ideas, which she then moves into a spreadsheet. Another tool she’s used in the past is Asana.
Sarah said to start with your goal and work backwards from there. You need to figure out how you’re going to achieve that end result, which will help you plan your strategy.
Clearly defined goals are essential to Jason. As he pointed out, you won’t be able to hit your target if you don’t know what you’re aiming for. Set goals first before working out the details.
A4 a ? Every brand’s content marketing strategy should look different and ALWAYS targeted to their ideal audience, from content types (blog, livestream, etc) to which platforms to be on. #ContentWritingChat
— Julia McCoy | ? New book out Nov 30! (@JuliaEMcCoy) November 14, 2017
A4 b ? A content marketing strategy starts by identifying your position of industry authority (topic focus), then, what your audience wants to know. (I teach the “how” of this in my course!) #ContentWritingChatpic.twitter.com/bNLYwMPSzg
— Julia McCoy | ? New book out Nov 30! (@JuliaEMcCoy) November 14, 2017
Julia knows that a content marketing strategy will look different for every brand. It needs to be targeted to their audience in order to see the best results. Know your topic and then figure out what your audience wants to know and how you can help.
A4: I start at the core, ensuring a company understand why they are, who their customer is and where they fit in their market. Then we figure out what sets them apart from product to audience. Then we dance! #ContentWritingChatpic.twitter.com/7lCOhhpbvB
Maureen shared some great advice that’ll help anyone that works with clients. You want to know that the company understands their audience and their marketing before moving forward.
A4: Deep dive discovery before we do anything:
– Brand voice/standards established?
– Site and social audits
– Audit work to date, identify gaps/oppty
– Interviews w/ stakeholders
– Require user/customer research?
– Then we map#ContentWritingChat@writingchathttps://t.co/gfAi6hYZ5q
Knowing the brand voice, conducting audits, doing customers research, and more! These are all essential steps to consider.
A4: Defining the audience. Where they are, where we want them to go, & what we’re hoping they do once there. In essence: research. Build the compass, make sure it points North. #ContentWritingChat
Debi also agrees that knowing who the target audience is plays a major role.
Q5: What’s something you intend to cut from your content marketing strategy for next year? What will you keep?
Sometimes we notice things that just aren’t working within our strategy, which means it’s time to cut ties. While other times, we see what’s been successful so we can create more of that. Here are some things people will be cutting and keeping in their strategy in the new year:
Lexie said Netvantage will continue to focus on high-quality, long-tail keyword content.
A5. Not cutting, but shifting focus even more to video and unlinked content (images, infographics). Continuing the blend of original and curated content #ContentWritingChathttps://t.co/qNDoVlzHWh
One of the things Rebecca will be doing is shifting to even more video content, which continues to be essential for content marketers.
a5 It is the process of evaluating & testing content – that which doesn’t work well – DUMP it. That which is creating engagement – EXPOUND upon it. #ContentWritingChat
As Debi said, if it’s not working for you then you need to cut it out. If it is working, make sure you embrace it moving forward.
Q6: How do you know if your strategy is effective? Which metrics do you track?
Once you’ve implemented your strategy, you need to know if it’s actually effective. To do this, there are key metrics you’ll need to track. Here’s what you need to know:
A6: It all depends on what the goal of the content is. Sometimes it will be shares on social, other times the CTR on a CTA, sometimes time on site. #ContentWritingChat
As Lexie said, it all depends on the goal of your content. This can differ based on what you’re trying to accomplish, so keep that in mind.
a6 Continually looking at G-Analytics & levels of engagement/conversions. Tracking is looking at Key Performance Indicators – which is individual to the company. #ContentWritingChat
Debi frequently looks at Google Analytics to see how any content marketing efforts are performing.
A6 Get down to the dollar (conversions). How many live chats pop up from inbound content ranking highly is one metric we use. If it’s not making you $, revise the strategy. #ContentWritingChat
— Julia McCoy | ? New book out Nov 30! (@JuliaEMcCoy) November 14, 2017
Julia knows it’s all the conversions! You want to ensure your efforts are actually helping you grow and make a profit within your business.
A6: we track link clicks from websites, search engines, we track search terms as well, and compare numbers to those over the past year. #ContentWritingChat
You might want to track link clicks from other site and search engines, as well as any search terms you’re ranking for. This can help you see how your content is performing.
A6. For me, I look at the increase of yearly viewership blog because it lets me know what is working #contentwritingchat
Sometimes you just get that feeling that things are working out! You might notice more phone calls or emails coming in for potential customers, which is always a great thing.
A6: This is all based on the overall goals of what you want your content to achieve. Once you’ve solidified this information, you can determine the metrics that make the most sense. #ContentWritingChat
Remember that it all goes back to your unique goals. Once you know what those goals are, you’ll know which metrics are important to track.
Q7: Do you use any tools to help you manage your content marketing efforts? If so, what are they?
With all the tools that are available today, there are plenty that can help with content marketing. Check out these recommendations from Tuesday’s chat:
Sarah’s essential tools include WordPress, Teamwork, Google Sheets, good old fashioned pen and paper, and brain power.
A7 Google Drive and Apps are my go-to for organization. I can’t remember the last time I opened a Microsoft Office app. I’m also a huge fan of Google Analytics and send myself reports every morning, as well as create dashboards for relevant campaigns. #ContentWritingChat
A7: @googledrive has our team’s content calendar to help us stay on track. We love @WordPress in our office. Going along with that we like @yoast for optimizing our content. #ContentWritingChat
And here’s a great reminder from Cristy: always be learning and strive to improve.
Want to join the Twitter chat fun? #ContentWritingChat takes place every Tuesday at 10 AM Central! Follow @ExpWriters and @writingchat to stay updated!