how to write web copy

How to Write Web Copy

Web copy has the power to make or break your online presence.

Think about it for a moment.

When new customers find your company online, what is the first impression they get? It’s coming from your web copy, but does that copy welcome them in or push them away? Does it educate them? Is it funny and relatable and written specifically for them? If not, it’s not fulfilling its purpose.

If you want to succeed online, you need to learn how to write web copy that intrigues, delights, and inspires your readers. Only through learning how to do this will you excel at online marketing and build the reputation your brand deserves.

Read on.

how to write web copy

How to Write Web Copy (and Why it Matters)

Today, experts claim that we only have seven seconds to make a first impression. People who find their way to your website or social media profiles are developing an impression of you and your company as soon as they start reading, and that impression can either help or harm your business.

Think about the sites that publish web content that stands out in your mind. What do you love about them?

If you’re like most people, you love that these sites speak to you like a real human that wants to learn new things, rather than a “target persona” with no name or feelings.

These companies know how to create compelling web copy, and you can follow suit by paying attention to what they do so well.

How to Write Web Copy 101: 10 Smart Tips

If you want to learn how to write web copy, follow these ten quick tips:

1. Keep scanning in mind.

While people read books, people scan web copy. Because of this, you can’t write the two things the same way. Web copy must adhere to the way that people read web copy, which means it must be straightforward and easy to digest.

It must also keep the habit of scanning in mind. This means short, succinct paragraphs, headers, and subheaders that tell readers what to expect in a section, and bulleted or numbered lists that showcase must-have bits of information.

When your web copy includes these components, it will automatically become more reader-friendly, and it will perform better online.

2. Give your readers what they want.

People don’t read marketing blogs just because. In most cases, they’re looking for information, trying to solve a problem, or searching for a product to purchase. In other words, they’re on the hunt, and it’s your job to give them what they want.

The first step in doing this, of course, is to understand your readers. What do they want? If you don’t know, develop a buyer persona to help you put your finger on their top needs and desires.

Once you’ve done this, be sure that your content is positioned in such a way that it’s delivering what your customers are looking for. In addition to making your content more relevant to them, this simple step will also help ensure that your web content finds its niche and stays there.

3. Arrange your content with the most relevant information at the top.

Think about how you bait a hook to go fishing. You don’t place the bait halfway up the line, where the fish is unlikely to see it, do you? Instead, you put the bait on the hook, right where the fish is virtually guaranteed to bump into it.

The same practice applies to your web content. When you top-load your articles and blogs with the most relevant and important information in the first few paragraphs of the body copy, you stand a better chance of “hooking” readers and keeping them there.

With this in mind, add all of the most critical details of your piece to the upper portion of the web page. Depending on the topic of the page, this could include benefits of a product, detailed information about an event or launch, or statistics that illustrate your point.

To take your web content a step further, use the personal “you” voice, and a selection of facts, figures, and statistics to appeal to your readers and draw them in from the get-go.

4. Don’t try to sound smart.

One of the most-shared blogs of the year was on exactly this topic. Published by Harvard Business Review on October 5, 2016, “Stop Trying to Sound Smart When You’re Writing” is all about how trying to sound smart often has exactly the opposite effect. Instead of impressing your readers, it alienates them. Instead of boosting your brand, it harms it.

That said, start writing the way you talk. In addition to being more authentic for you and your company, this approach will also help to keep readers interested. When you don’t speak down to people, they’re more likely to want to stick around and engage with your content. This is a great thing for both you and your brand.

5. Get rid of the jargon.

If the only people who can read your web page copy are people in your industry, you’re doing something wrong. To keep your web page copy reader-friendly and accessible, get rid of industry jargon or unfamiliar words. While it may seem like this helps you sound smart or professional (see tip #4) it more commonly alienates entire segments of readers and hems your online writing in too tightly.

With that in mind, get rid of the jargon and use familiar, simple words to communicate your point. For help, use an editor like Grammarly or Hemingway to make alternate word suggestions and help you catch overly complicated sentences.

6. Research your keywords.

Keywords, once the center of on-page SEO, have fallen from grace a bit in recent years, but that doesn’t mean that they aren’t important. In fact, keywords still work hard to guide Google and your readers to understand what your content is about. Think about it: when readers search for online content, they do so using a string of keywords.

For example, if I wanted to find a business that served coffee in NYC, I’d type, “coffee shop NYC” into Google. That’s a keyword phrase, and using keyword phrases that relate to your company and offerings is an excellent way to improve the conversion rates of your web content and help readers find what they’re looking for. If you need help researching keywords, use a tool like Google’s AdWords Keyword Planner tool, or get in touch with us to discuss our keyword research services!

7. Format your content correctly.

Again, online writing isn’t the same thing as novel writing, and you need to format your online material properly to help it to convert. Do the following things before you publish your web content:

  • Break your paragraphs into short chunks. Each paragraph should have a maximum of 4 sentences
  • Shorten your sentences by eliminating any unneeded words and phrases
  • Simplify your language by removing jargon
  • Swap out passive voice for active voice
  • Delete areas of repetition
  • Use second-person voice to appeal to readers

Learning how to write web content can be tough, but these simple bullet points will go a long way toward helping you format your content accordingly. This, in turn, will make it easier for your online visitors to read and engage with.

8. Arrange your web content to be cohesive.

One of the most-overlooked aspects of learning how to write web content is that people don’t interact with web content chronologically. This goes for your website as much as it does your blogs and social media material. Because of this, you’ll need to make sure you’re not organizing your content so that people must interact with it in a sequential manner.

Arrange your content so that it is independent and free-standing. Every page of your website, for example, should have a link to take visitors to the home page. Your content should read as an individual chapter of a book and you should include your name, address, and phone number information in everything you write.

9. Include visuals in your web page copy.

Learning how to write web copy isn’t all about writing –it’s about learning to use visual content, as well. On the one hand, “visual content” refers to formatting, which we already talked about. Good formatting makes your content appealing and can help draw in readers.

The other offshoot of visuals is images. Think stock photos, infographics, screenshots, memes, and more. The reason for including these things is simple: people get exhausted by reading dense bricks of text, and adding relevant visuals throughout a piece of content can help break it up and make it more approachable for readers.

That said, use compelling and informative visuals like graphics, photos, and screenshots to illustrate points and provide a visual break for readers.

10. Keep it friendly.

It’s easy to make web content too stuffy and unapproachable. To make it as exciting and welcoming as possible for your readers, keep it warm. Write the way you talk and don’t be afraid to infuse your individual personality into the web copy. It’ll help it convert better and be more memorable for your clients.

How to Write Web Copy The Right Way

There are dozens of wrong ways to write web copy, but these ten tips will help you ace yours right from the gate!

By learning what it takes to craft compelling web copy, you can help your brand or business stand out online – both now and in the future!

Need great web copy? Trust a pro team. We can help!

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1 reply
  1. Elisabeth
    Elisabeth says:

    Those are great tips, Julia. Thanks! Starting with the greatest benefit for example is critical. To be honest, I doubt the 7 seconds though. I’ve heard this statement more than a decade ago and it’s outdated. Meanwhile I’ve heard as little as 2 seconds. And I’ve seen people actually decide in little time like that. What I actually aways had trouble with, is finding an approach for writing sales copy. Your tips are great for tweaking. Formatting for example is often overlooked. Not only content grouping or length of sentences. Also line length. Both, very long lines, as well as too short lines (for example next to images) are hard to read. Thanks, Julia!

    Reply

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