From blog posts to social media content and email newsletters, we all want our content to convert. We want people to read something we’ve written and be inspired to take action.
We want them to visit our websites, leave comments, and purchase what we’re selling.
But is there a secret to writing content that converts to boost the success of what we create? That’s what we’re diving into in this #ContentWritingChat recap!
#ContentWritingChat Recap: How to Write Content That Converts
Welcome to the April edition of #ContentWritingChat! 😊
Today, we're having a community chat and discussing how to write content that converts.
If you've been wanting to create better copy, you're in the right place! ✍️ pic.twitter.com/DjVUbdSKUR
— Express Writers | Your Content Writing Partner (@ExpWriters) April 5, 2022
This month, we hosted a community chat and invited all the incredible creators in our community to step up to the plate and share their advice.
Q1: You should always keep your target audience in mind when writing content. What should you know about them that will help increase your conversion rate?
A1: Demographics but also psychographics: what brands are they buying/following, what type of content are they engaging with, what are their/goals/painpoints. #ContentWritingChat
— Jennifer L. Dawson (@JLDContentQueen) April 5, 2022
As Jennifer mentioned, it helps to first know the demographics of your audience. This includes their age, gender, and where they’re based in the world. She said it’s also smart to determine which brands they follow and purchase from, the kind of content they’re engaging with, and what their goals and pain points are. All of this will shape the content you create because it’ll help you speak directly to them and their needs.
a1
think of your audience as a group of unique people.
what do they do? how do they have fun? what's their favourite type of content? are they readers 🗒️or listeners 🎙️?if you don't know the answers to these questions, go ahead and ask them!#ContentWritingChat
— joana rita sousa 🦄 💩💎 (@JoanaRSSousa) April 5, 2022
You can even go as far as to find out what they do (professionally and in their free time), plus how they most enjoy consuming content.
A1. It is important to know where they are (What networks they use? Anything industry-specific?) as well as what are their pain points that they seek to improve, or trends in their industry that interest them. Craft content to attract them from there. #ContentWritingChat
— Andrew C. Belton, MBA (@AndrewCBelton) April 5, 2022
Andrew brought up a great point about knowing where your audience is spending their time online. It’s crucial that you invest in the platforms they’re most active on. Otherwise, they’ll be less likely to discover you. So, be where they are and create content that addresses their pain points.
A1. Think about what your target's searching for and the content gaps that are out there for it. What content could you create that's SO good they just might pay for it but you're offering it for free in exchange for a conversion (e.g. entry into your funnel)? #ContentWritingChat https://t.co/jMUkjBMr7o
— Andrea TheoJohn (@AndreaTheoJohn) April 5, 2022
Knowing what your target audience is searching for online allows you to make note of any gaps in your content. This way, you’re able to discuss the topics that matter most to them, ultimately attracting more people to your brand.
Q2: How can you use emotion within your content to motivate a reader to take action?
A2. Every industry has pain points or common things that cause occasional or continuous concern that people in the industry would like to improve or address. Creating content crafted towards that can draw some emotions that makes the content more impactful. #ContentWritingChat
— Andrew C. Belton, MBA (@AndrewCBelton) April 5, 2022
When creating content that evokes emotions, you always want to address the most common pain points your audience struggles with.
A2. Tie the emotion either to (A) pain your target experiences or (B) the dream of what your target wants. We all know we rationalize what we were emotionally attracted to buy in the first place. Use that feeling to help your target connect to your stories.#ContentWritingChat https://t.co/XmyqA1oELr
— Andrea TheoJohn (@AndreaTheoJohn) April 5, 2022
Andrea offered some great advice. She suggested tying emotion to the pain points of your target audience or to the dream they’re trying to achieve. That will help you to better connect with them and will increase the likelihood that they’ll convert.
A2: Every story you tell should "build-up" and include twists and turns. No one likes a flat storyline, so stick to one that feels more like a roller coaster — one that takes you through an entertaining journey. #ContentWritingChat
— Iron Horse (@ironhorseio) April 5, 2022
Don’t be afraid to take people on a journey with the story you tell because it’s sure to get them feeling emotional. Plus, it’s more likely to hold their attention throughout.
A2: I think user/product testimonials are always good. This goes back to knowing your audience, as this allows them to connect with someone "like me" and see their success or how their problem was solved #ContentWritingChat
— Jennifer L. Dawson (@JLDContentQueen) April 5, 2022
Jennifer suggests also sharing some testimonials from past clients or customers. This is relatable and allows them to see how your offering has been a game-changer in their lives.
Q3: Urgency is a great way to boost your conversion rate. How can you communicate urgency through your content?
A3. Things such as call-to-actions, limited time offers, graphics that showcase something indicating an effective time period. #ContentWritingChat
— Andrew C. Belton, MBA (@AndrewCBelton) April 5, 2022
Always remember to include a call to action so you can let people know what that next step is. But to create that sense of urgency, you can also add a limited-time offer to make it even more enticing.
A3: Simple ways to communicate urgency include letting people know there's a deadline to sign up/purchase or mention that there's limited spots available. #ContentWritingChat
— Rachel | Mindset Coach + NLP Practitioner (@rachmoffett) April 5, 2022
If there’s a deadline to sign up or limited spots, be sure to share those details. People won’t want to miss out on an offer that resonates with them, so they’ll be more inclined to purchase when they know a deal is expiring.
Q3: Email comes to mind here. We've all gotten those "ends tonight" sale emails. But urgency in long content (blog, product page) can be trickier. Emphasize quickness of experience/product or testimonial of someone who wished they purchased sooner #ContentWritingChat
— Jennifer L. Dawson (@JLDContentQueen) April 5, 2022
Email marketing is one of the most common ways people communicate urgency, as Jennifer pointed out. Those emails indicating a sale is ending always seem to land in our inboxes!
Q4: There are various copywriting formulas content creators turn to, such as PAS (Problem – Agitate – Solve). Do you have a favorite?
A4: PAS is my go-to. Showing a problem or challenge and how your product/service can help your audince to solve/overcome. And make it about empowering/equipping the audience; not that the product is a silver bullet that's going to flux everything. #ContentWritingChat
— Jennifer L. Dawson (@JLDContentQueen) April 5, 2022
PAS is definitely a go-to and easy for any creator to utilize. Give it a try the next time you’re writing copy!
Q5: Sometimes there are obstacles preventing someone from taking action after consuming your content. How do you eliminate those obstacles to increase your conversion rate?
To remove obstacles to conversion: use the right content-sharing platform to prompt action, ensure mobile optimization, offer a call-to-action that matches the messaging, and use real-time solutions for individualized follow-up. #ContentWritingChat
— ProfessorMathues (@ProfessorMathu1) April 5, 2022
Make sure your website is mobile-friendly so people can easily check out from their smartphones. That’s a must in this day and age!
A5. Limit the amount of actions that it takes to get a conversion such as not having a lot of pages to go through, remove distracting or irrelevant information on landing pages but still have a ‘Contact Us’ section to increase the likelihood of communication. #contentwritingchat
— Andrew C. Belton, MBA (@AndrewCBelton) April 5, 2022
Andrew suggests removing any distractions on your landing pages and make it super easy for people to click that “buy now” button. If people have to jump through hoops to sign up for something or check out, they’ll potentially leave.
Q6: A/B split testing is an important part of conversion copywriting so you can see which content performs best. What elements of your content can you tweak and test?
A6: Switch up your headlines, your CTA, any buttons, and even the images you're using. You may also want to tweak your copy. Just change one thing at a time so you can really narrow down what's driving the most conversions. #ContentWritingChat
— Rachel | Mindset Coach + NLP Practitioner (@rachmoffett) April 5, 2022
There are a number of things you can tweak when split testing. Consider changing your headlines, CTA, buttons, and the images you’ve used. Your copy can be rewritten too. Just be sure you only change one thing at a time so you can see which element is really making the difference.
A6: Subject lines, headlines, hero images – these are probably the most important to attracting people and the easiest to swap out #ContentWritingChat
— Jennifer L. Dawson (@JLDContentQueen) April 5, 2022
Jennifer agrees. Switch up email subject lines, headlines, and images to see what appears to resonate the most with your audience.
Q7: Which metrics can you track to determine how successful your content is?
A7. Typically clicks, time on page, clicks to other pages and contact/form conversions if the content had a specific objective. I also like to look at Acquisition to see what methods were effective at drawing the traffic. #ContentWritingChat
— Andrew C. Belton, MBA (@AndrewCBelton) April 5, 2022
Andrew suggests tracking metrics like clicks, time on page, etc. Ultimately, it goes back to the goals you set for a piece of content. Did you achieve what you set out to do?
A7: Open rate, click through rate, pageviews, conversion rate and setting up the right "conversion" parameters (see CTA that matches messaging) #ContentWritingChat
— Jennifer L. Dawson (@JLDContentQueen) April 5, 2022
Open rate, click-through rate, page views, and conversion rate are all important to track. This will allow you to see how successful your content has been.
Q8: Are there any tools to help measure the effectiveness of your content?
A8: Google analytics is probably the tried-and-true but @ahrefs and @semrush are great for looking at performance and health of your website/blog content #ContentWritingChat
— Jennifer L. Dawson (@JLDContentQueen) April 5, 2022
Google Analytics, Ahrefs, and SEMrush are always favorites!
A8. Primarily Google Analytics, the analytics on the website system and Hootsuite for social media metrics #contentwritingchat
— Andrew C. Belton, MBA (@AndrewCBelton) April 5, 2022
Don’t forget to use the built-in analytics for your social media scheduling tool, like the ones on Hootsuite.
Want to hang out with us for the next #ContentWritingChat? Mark your calendar for the first Tuesday of every month at 10 AM Central. Then, follow @ExpWriters to stay updated!