When you place an order for that important piece of content, you’re trusting Express Writers to pick the perfect writer that will craft exactly the copy that you need.
We don’t take that responsibility lightly.
In fact, there’s a lot that we take into consideration when making that selection, which is what keeps our customers coming back for more, time and time again.
- Topic: we know which writers will work best for specific topics based on experience and feedback from our editors.
- Industry: if you have a niche industry, chances are that we have a writer with firsthand experience to write your content.
- Content Level: we have writing levels to meet any need and our team can help you decide which one is right for you.
Okay, so now that you’ve received your order, and you love it, it’s time to reorder… which can seem daunting.
Your previous writer already understands you and knows what you need. You don’t want to start over again with someone new… and we get it.
That’s why when you check out from now on, you may notice that there’s a new question to answer in our input forms! Keep reading to find out.
How the Process Works
After you check out on our website,
you can enter your project details by entering a project title and clicking on “Start Project” in My Account:
This is where you supply information, answer questions relevant to the product that you just ordered, and upload any supporting documents. Anything a writer needs to complete your project should be covered here.
It’s also where you will now find the newest (optional) addition to our questionnaire, “Do you want to request a previous writer again on this project?”
If so, all you need to do is include the order ID from a completed project with that writer or the writer’s initials (usually found on the file name for that project).
That’s right, you can now request a writer from one of your previous projects—right from the comfort of our details form!
If your newest order is unrelated to previous projects, or you just want us to pick a new writer for you, that’s no problem! Having a dedicated writer for your projects is completely up to you.
What Prompted This Decision?
Frankly, it’s also a win-win. When you’re happy, we’re happy!
You’ve spoken, and we’ve listened. Customer satisfaction is our top priority, and we’ve been fielding questions about requesting a particular writer for awhile now… and it’s only fair. If you’ve found your editorial forever after bliss with one of our writers, we don’t want to keep you apart! We love crafting quality content and this is just one more way to achieve that.
Familiarity is one of the biggest hurdles you face when outsourcing content, which is why we really want our writers to understand the projects that they work on before they even start. It saves times on both sides when that step is already complete for a new project.
Especially with particularly detailed, repeating orders, having a dedicated writer can be a life saver. You won’t need to explain your project, company, or goals to someone new—just update the details of your current project and you’re on your way to content designed just for you that we already know you’ll approve of!
Staying True to Our Values
Here at Express Writers, any changes or decisions must align with our values.
We believe in delivering greatness which means tailoring our services to fit the unique needs of our clients in order to get results. We know that there is a constant learning curve in order to stay up with market trends and current demands.
We are excited to offer this new addition to our already amazing list of products and services, and we are confident that we have the quintessential writer for your next project. The good news is that now, the fun doesn’t have to end there because you can keep requesting them for future projects too!
Hannah is a Project Manager & Sales Specialist at Express Writers.