2021 is in full swing, friends!
And if you want to make this the year you start getting noticed online, then there are a few content marketing trends you may want to incorporate into your strategy.
In this #ContentWritingChat, we talked all about Google’s YMYL standards, whether or not video is still worthwhile, voice search, and more.
#ContentWritingChat Recap: Content Marketing Trends to Watch in 2021 with Cathy McPhillips
Welcome to this month's #ContentWritingChat! ?
Our guest host is @cmcphillips, the VP of Marketing for our friends over at @CMIContent.
Make sure you give her a warm welcome! ? pic.twitter.com/EVibxzy7kX
— Express Writers | Your Content Writing Partner (@ExpWriters) March 2, 2021
Our guest host for this month’s chat was Cathy McPhillips, the VP of Marketing for our friends over at Content Marketing Institute. Cathy had some great advice to share with us, so let’s dive into the recap for all the tips!
Q1: Why is it important to consider the latest trends when it comes to your content marketing?
You don’t want to overlook what’s popular in the moment. That’s why it’s smart to watch the trends. Here’s how it can be helpful for you:
A1: You need to stay one step ahead of your customers – their needs, their wants, and solving problems they may not even know they have yet. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
A1b: It's also important to read and consume industry and competitive content, not only to stay in-the-know, but also to continue to find and nurture your niche. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
Cathy says it’s important to stay one step ahead of your customers. You always need to be thinking about their needs and wants, while also solving their problems. Pursuing the latest trends can provide plenty of opportunities to get exposure to a wider community, which could take your brand to the next level if it goes well.
A1. Because you never know when a new development will enhance your brand or provide more value for your audience (actually, I guess those two are pretty much the same). #ContentWritingChat
— Dana Lemaster (@DanaLemaster) March 2, 2021
Trying what’s “trending” could be the key to your success. You never know when something new might improve your brand and help you better serve your audience.
Q2: Creating valuable content is timeless when growing your brand online. How can you be sure what you create delivers what your audience needs?
These tips will ensure your content is always high-quality and super valuable for your audience:
A2: In a word…ASK! While I love analytics, nothing beats getting on the phone or Zoom with a customer to talk about their current challenges and opportunities. We try to do this a few times a year, but in between those times I connect on social to check in. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
A2b: But back to analytics, set up your goals in Google Analytics so you can see not only what is getting views and clicks, but also what is converting your customers to profitable (or the next) action. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
Analytics are important, but as Cathy said, nothing beats actually talking to your audience. Have conversations with them in the DMs or hop on a Zoom call for some market research. The better you know your audience, the better you’ll be at creating the content that addresses their needs.
A2: Poll the people! I love asking my audience what they want to see from me. It helps me stay focused on what’s working & what’s valuable to people. Otherwise, I’ll be tempted to create the kind of content I enjoy making most, which may or may not be useful. #ContentWritingChat
— Rachel Wendte (@rkwendte) March 2, 2021
Rachel agrees that talking to your audience is the way to go. Ask people what they want to see from you. It doesn’t get any better than getting answers straight from the source.
A2. Your entire content marketing strategy should be built on a solid buyer Persona exercise… Align as close as possible to that for better results…
If nothing works, ask feedback from your audience or do a competitive research#ContentWritingChat https://t.co/2v1sSBG8xi
— Vivek Nair – The Thrifty Marketer (@vivektweetsso) March 2, 2021
You also want to make sure you’re building your content marketing strategy with your buyer persona in mind. This goes back to knowing who your audience is and where they need help. Then, you can create the content that solves their biggest pain points. But if you’re having trouble creating that buyer persona and planning out content, you can always ask for feedback.
A2: What you create should align with your brand purpose & audience, so get feedback. Want to experiment within your brand? Do it but get feedback. Be prepared to respond and adapt your approach. #ContentWritingChat
— Tonia | People & Culture Champion (@TheToniaKallon) March 2, 2021
Also, make sure your content aligns with the purpose you’ve set for your brand. You always want to keep your bigger mission in mind.
A2) Not a one day task. You research, create, disseminate, analyse, implement in next phase, and repeat the circle. Every step is SO important. If you put the right content on wrong platform; whole thing falls flat. #ContentWritingChat
— Megha (@WanderlustGirl_) March 2, 2021
And remember that this isn’t something that can be done in a day. It will take you some time to learn about your audience and what they like. Commit to doing the research though and you will pick up on what they like and what they don’t like.
Q3: In 2021, meeting and surpassing Google’s YMYL standards are a must. What does this mean and how does it impact your content creation?
Here’s what you need to know about the YMYL standards that are important for all creators:
A3: According to @SEMRush, "Your Money or Your Life (YMYL) content is the type of info that, if presented inaccurately, untruthfully, or deceptively, could directly impact the reader’s happiness, health, safety, or financial stability." https://t.co/otxCmpph1W #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
A3b: So…that said, we don't fall into that category. However, our editorial team takes every piece of content we produce very seriously, and it goes through many rounds of proofing for content and accuracy. EVERY brand should do this. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
A3c: Google may not qualify your content as YMYL, but your customers still deserve the best content! If we give bad advice, do anything unethical or deceptive, we're at serious fault. We take a serious journalistic approach to everything we publish. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
Ensuring that your content is quality material that presents accurate information is a must. That’s something that Google and your readers will always appreciate. You never want to mislead your readers in any way.
A3: From my understanding? Authority. Quality. Content standards are rising again. People want more than just what meets SEO. They want something that will fix their problems. Something they can't live without. #ContentWritingChat
— edodd (@ed_strat) March 2, 2021
Authority and quality are a must when creating content!
A3: We’ve reached a point of familiarity w/ online content that sometimes, it’s hard to know if what you’re reading is reputable. Especially w/ misinformation out there! That’s why it’s imperative that advice is backed w/ sources, & opinions informed by facts. #ContentWritingChat
— Rachel Wendte (@rkwendte) March 2, 2021
As Rachel said, there’s a lot of misinformation out there. This is why you should always check your source and read the content in its entirety before sharing. Don’t just share something based on the headline, as they aren’t always truthful.
Q4: Is video still a worthwhile format to pursue in the year ahead? If so, what makes a captivating video that will hold the attention of viewers?
Is video overdone or is it still a good way to get recognized? Read these thoughts from the chat:
A4: Do your customers find value in video? Then YES! It's like skinny jeans…just because they may be going by the wayside doesn't mean I'm going to stop wearing them. You do you, and take care of your customers. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
A4b: I also think "Is video still a worthwhile format?" is an interesting question because I feel we've barely scratched the surface on opportunities with video. Especially in 2020, we've reimagined so many ways to strike a chord with our customers. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
If your customers enjoy video and find value in it, then Cathy says to go for it. Not only that, but there are so many ways you can experiment with the video content you create.
A4. YES IT IS!
We did live sessions, reels etc and our video content gets the highest engagement!#ContentWritingChat https://t.co/lzrQI9e8W8— PitchGround ?- Get SaaS Deals (@PitchGroundHQ) March 2, 2021
The team at PitchGround is all over video content! Live video and Reels are pretty popular right now on Instagram.
A4. To make good videos:
– Be clear and concise
– If it's for FB, make sure to add subtitles
– Grab the attention in 1st 5 secs.
– Keep changing the frames and add visualsHope this helps ❤#ContentWritingChat https://t.co/jTg9sE0Vwr
— PitchGround ?- Get SaaS Deals (@PitchGroundHQ) March 2, 2021
If you want to make sure your videos shine, be clear and concise, add subtitles, and grab attention early in the video.
A4: Video is here to stay for awhile! Video content that holds attention:
1) draws an emotional response
2)has a clear purpose (inform, entertain, etc.)
3) is accessible and inclusive#ContentWritingChat— Tonia | People & Culture Champion (@TheToniaKallon) March 2, 2021
A great video will evoke some emotion in your audience, which often inspires them to take action. You also want to make sure you communicate your purpose and keep things accessible with captions.
A4: I do think that's it's a worthwhile format to pursue to appeal to a wider audience (those who learn by watching vs. reading). A captivating video should include a hook at the start to keep viewers engaged. #ContentWritingChat
— Chris Roberts (@BetterSmallBiz_) March 2, 2021
Another reason that video content is great is because a chunk of your audience may be visual learners, which means video will really appeal to them.
Q5: 50% of all Google searches are done with voice search, which is why you need to optimize your site for it. Do you have any tips on how to do this successfully?
Don’t forget about people using voice search! Here’s how you can make sure you’re optimizing for this effectively:
A5: Think of how people are asking questions in voice search now. Before, someone might search "content marketing" on their computer. Now they're asking,"Hey Alexa, what is content marketing?" #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
A5b: Learn about voice search and featured snippets. Check out @seosmarty's @convince article (https://t.co/dre0swA0Bs) and then more on featured snippets on the @CMIContent blog (https://t.co/SE6j2Bwwmn) #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
Cathy’s advice is to consider how people are asking questions in their voice searches. This way, you can tailor your content and keyword accordingly.
A5: I test this by asking the question I hope my content will answer. What articles come up? What are the related questions? This helps me tailor my content more appropriately to natural speech. #ContentWritingChat
— Rachel Wendte (@rkwendte) March 2, 2021
Rachel is wise to test it out for herself. She asks the question that she hopes her content will answer. Then, she can review the articles to come up and tailor her content accordingly.
Q6: When trying out different trends, how can you determine if it’s working for you? How will you know when it’s time to move onto something else?
Don’t keep forcing something that’s not working. Here’s how you can tell whether or not you’re getting the results you want from certain trends:
A6: Determine your measurable KPIs before you start your program. See what's working, adjust if need be, and continue. Or stop! We've stopped many programs over the years that had run their course or that took time away from other, more effective things. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
A6b: Be willing to fail. Doing the same thing over and over and expecting different results, well, you know what they say. Take risks, learn from them and grow. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
A6c: Also figure out why something isn't working…is it the content? The medium? The distribution? If it's all three, then definitely move on. But test out adjusting some things before completely jumping ship. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
First, you need to know your KPIs so you know which metrics are important for you to track. This will help you determine if your efforts are working when implementing content marketing trends or if you need to pivot.
At the end of the day, you shouldn’t be afraid to try new things. Even if it doesn’t work out, you can learn something from it and try again. If it’s not performing how you hoped, ask yourself if it’s the content, the medium, the distribution, or a combination of all those. Figuring out where things are going wrong allows you to change course.
A6. Analytics… Data always tells you the truth and show the real picture… If your content format or outlet isnt performing or not delivering goals, move to the next. It's all testing, testing and more testing#ContentWritingChat https://t.co/wNjDlDGP7S
— Vivek Nair – The Thrifty Marketer (@vivektweetsso) March 2, 2021
Analytics will always show a clear picture of how your content is performing.
A6: Measure closely and set short term and long term KPIs. Dont judge success or failure too quickly, unless there are negative comments from the community. (Unpopular opinion) but sometimes you gave to go with your gut. #ContentWritingChat
— Kushlani De Silva (@kushlani_ds) March 2, 2021
Kushlani said don’t be quick to determine if something is a success or a failure. You may need to give it a little time to properly gauge how things are working out.
A6: A trend is working if you get good feedback, if the audience asks for more, & if read time is in your preferred range (hopefully exceeding it). A trend should give way to a new one when you feel like you’re repeating yourself or feedback is stagnant. #ContentWritingChat
— Rachel Wendte (@rkwendte) March 2, 2021
Positive feedback is a sign that things are working well for you. And if you aren’t getting any feedback, ask!
A6. If something doesn’t “feel” right for your brand, I think you’ll know fairly quickly. There may be times when you give it a second/third try, especially if it will add value for your audience. But if you aren’t comfortable, I suspect that will come across. #ContentWritingChat
— Dana Lemaster (@DanaLemaster) March 2, 2021
Dana knows that sometimes things can feel “off.” If that’s the case, revisit what you’re working on and ask why. A gut feeling can help you decide whether or not something is worth pursuing.
Q7: Do you have any go-to resources for learning about what’s new in the content marketing industry?
Bookmark these resources for later!
A7: There shouldn't be too much of a surprise that my go-to resource for all things #contentmarketing is @CMIContent and the #CMWorld hashtag. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
A7b: For writing, inspiration and some laughs, @annhandley is my girl. I also read @joepulizzi, @robert_rose's @tcadvisory, @convince, @copyblogger and many others. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
A7c: I also use @google alerts, @brand24, @talkwalker, and @buzzsumo so I can find new resources and new people to expand my horizons. #ContentWritingChat
— Cathy McPhillips (@cmcphillips) March 2, 2021
All of these resources that Cathy shared are worth checking out! From Content Marketing Institute to Ann Handley, and BuzzSumo… These are all essentials!
A7: @JoePulizzi and @Robert_Rose for podcasts. @CMIContent for research. @Backlinko for statistics. @ExpWriters for content hacks. 😉#ContentWritingChat
— edodd (@ed_strat) March 2, 2021
A good podcast is always helpful!
A7. Twitter chats are invaluable to me in this area. #CMWorld, #TwitterSmarter, and of course #ContentWritingChat are just a few of the chats that helped me so much (and I’d guess, quite a few other folks).
— Dana Lemaster (@DanaLemaster) March 2, 2021
And of course, Twitter chats are definitely valuable. There’s so much to learn from and they provide a great opportunity to connect with others.
Come hang out with us during the next #ContentWritingChat! It takes place on the first Tuesday of every month at 10 AM Central. Follow @ExpWriters and @writingchat for the latest.